Bellingham Ford Lincoln - Service Center

Diagnosised and fixed water leak quickly, detailed cab, looks great Samantha is a great service advisor. looks great Samantha is a great service advisor. More

My truck was towed to shop on a Wednesday. I called several times, spoke to the service manager asking for updates. Never received a single call back. Then after 6 days in the shop and assurances it wa several times, spoke to the service manager asking for updates. Never received a single call back. Then after 6 days in the shop and assurances it was worked on and done, I had to call again to check the status. It was at that time I was informed Bellingham Ford had my truck in the body shop because they plowed into it while plowing their parking lot. Currently I am being asked to provide feedback before anyone from the facility has even called me as requested to inform me whether the damage they caused has been repaired. I guess I’ll call them again to check the status. If I wasn’t forced to take this truck to the dealer, I certainly would avoid this business. More

Very helpful staff. Squeezed us in for service and completed it a day early! They were awesome. completed it a day early! They were awesome. More

Very good service and courteous staff. I am very pleased with the service that they provide. with the service that they provide. More

Great customer service. The loaner I was supposed to get was not returned on time and the manager was willing to drive me all the way to anacortes to work and offered to pick me up. was not returned on time and the manager was willing to drive me all the way to anacortes to work and offered to pick me up. More

The work done by the body shop was better than expected and even done early. and even done early. More

Prompt friendly service. But my radio appears to be damaged as a result of installing a new battery. damaged as a result of installing a new battery. More

Poor communication. We dropped off our truck on a Friday at 8:30 am for a simple evaluation of our backup camera system. Told us they would call in the afternoon never heard a word. We called several times at 8:30 am for a simple evaluation of our backup camera system. Told us they would call in the afternoon never heard a word. We called several times and left several messages because no one would answer the phone. Finally, on Wednesday!, had to call another department and ask them to take a note to the service department that we want our truck! They didn’t do what we had asked and charged us $160 for ZERO results! Wanted $900+ to replace the camera which is not what we asked them to do. Since it was now a few days later we had gotten sick. We asked if we could pay over the phone so our friends could pick up our truck (as to not possibly infect anyone) and they wouldn’t take payment over the phone! I swore off taking our truck to them last time and this was the final straw! It’s been terrible every time! More

Worked with Steve in collision repair. He’s thoughtful and communicative. Got the job done quickly. and communicative. Got the job done quickly. More