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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.2
762 Reviews

762 Reviews of Bellingham Ford Lincoln - Service Center

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November 26, 2021

Very slow at getting service done on a timely matter, and it takes a long time to have someone answer the phone More

by ewkeldred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Monroe
Nov 29, 2021 -

Bellingham Ford Lincoln responded

ewkeldred, Many apologies for the service last week, due to the Dealership flooding and employees not able to get to the dealership last week the service was effected.

November 26, 2021

Had to bring the car in 5 times for a warranty fix. I had to bring the car in and leave it and schedule a ride a return ride. That required a half hour drive just to get to the dealership. More

by avpettersen
Recommend Dealer
No
Employees Worked With
Service Dept
Dec 06, 2021 -

Bellingham Ford Lincoln responded

avpettersen, I apologize for the issues we had with your warranty repair. My name is Gary Schuler and I would appreciate if you could email me at garys@bellinghamford.com. I want to try and earn your future business and make things right here. Thank you, Gary

November 26, 2021

The people are very nice but the mechanics have installed now 4 alternators in 18 months and no new warranty from Ford my main issue is with Ford corporate and I will never buy a Ford product again after 36 More

by joseph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Schuler
Dec 31, 2021 -

Bellingham Ford Lincoln responded

Sorry for the trouble Joseph!

November 25, 2021

Fall storm, raining like never before, Parts of Bellingham been evacuated, creek had a logjam causing dealership to flood. Cars had to be moved, Roof is leaking water coming up through floor. I was More

by twhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Gary Schuler
Nov 29, 2021 -

Bellingham Ford Lincoln responded

twhall, Very much appreciate the great review! Thank You

November 25, 2021

Brought my car in for an outside detail….. they also cleaned the inside. The service was above and beyond from the whole staff. Thank You!! More

by Ginny (Virginia) Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Charlie James-Silva
Nov 29, 2021 -

Bellingham Ford Lincoln responded

Ginny, Many thanks for the kind review, we appreciate you!

November 24, 2021

The service was done quickly and efficiently. I wish they would answer the phone when I try calling though. Ever since new ownership it has been impossible to get a hold of them by telephone. More

by kalenamigueledmondson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 29, 2021 -

Bellingham Ford Lincoln responded

Thanks for the great review! We are currently trying to hire additional staff to answer the phones, we know we have a problem!

November 24, 2021

Damaged my car. Won’t resolve the issue. Avoiding me. Not happy!!! I don’t know what else to do. Beware!!! More

by JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrina
November 22, 2021

Found and fixed issues not found elsewhere.All the Found and fixed issues not found elsewhere. All the people working were kind and helpful. More

by Blessinglove315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
Nov 22, 2021 -

Bellingham Ford Lincoln responded

Blessinglove315, Thank you for the kind words and 5 STAR Review!

November 20, 2021

Dealership is convenient and do an adequate job. Seems understaffed but expected in these times. More

by Tomholtbio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unmemorable
Nov 22, 2021 -

Bellingham Ford Lincoln responded

Tomholtbio, Thank you for your review and understanding in these challenging times. We are working daily on them....

November 16, 2021

I have had exceptional customer service at Bellingham Ford from the day I purchased the vehicle. More

by TVANWOUDENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva
Nov 22, 2021 -

Bellingham Ford Lincoln responded

TVANWOUDENBERG, Thank you for the kind words and 5 STAR Review.

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