Ben Davis Chevrolet Buick

Ben Davis does not seem to care about their customers. I dropped my car off on Monday night and I hadn’t heard back from them by Tuesday at 4pm. So I had to call them to figure out what was going on with I dropped my car off on Monday night and I hadn’t heard back from them by Tuesday at 4pm. So I had to call them to figure out what was going on with my car. When I would call, I would constantly be put on hold where someone would answer asking who I was holding for. This would happen quite a few times, a constant loop of being put on hold and then being asked who I was holding for. A few different times, I was patched through to random people such as the finance department. When I finally got a hold of them, they told me they would call the next morning. They never did. I again had to call them the next day. This happened for a few days. Finally, they told me my car would be ready Friday and I still haven’t heard from them all day Friday. When I finally got off hold, they told me they would call within an hour, but never did. Eventually they ended up calling, but my bill was crazy high. There was never any transparency about prices. I will never buy a car here again if I’m being honest. I do not trust their word at all, and the employees need to get their act together. I will also recommend people to not buy or get their car serviced from here. More

We had our SUV brought to Ben Davis after my husband hit a deer for repairs and they were very helpful and more communicative than the insurance was. The gentleman that was in charge of our SUV made sure to a deer for repairs and they were very helpful and more communicative than the insurance was. The gentleman that was in charge of our SUV made sure to call and update us frequently and was even willing to work with us when we weren't sure if we were going to be able to have the funds to pay the deductible right away. He even told us that if we had future issues to come back. More

Very polite techs and mechanic. . Clean waiting room. They even washed my car. We will definitely be coming back! . Clean waiting room. They even washed my car. We will definitely be coming back! More

I was very pleased with your overall service and really appreciate your Manager Marks great communication. I felt special. Thank you! appreciate your Manager Marks great communication. I felt special. Thank you! More

Pleased with everything but thought prices were a little bit overboard. Service dept has been better on my last visit. Web site could use a little modification. bit overboard. Service dept has been better on my last visit. Web site could use a little modification. More

Satisfied with my experience. It did take 1 and a half hours to walk in and write a check. A lot of people standing around at 6pm on a Wednesday night, but Mike was hustling his It did take 1 and a half hours to walk in and write a check. A lot of people standing around at 6pm on a Wednesday night, but Mike was hustling his tail off. More

Very unorganized dealership that required the salesman to repeatedly remind people to call with updates and other duties of the dealership. However Greg was amazing the entire time and made the experience as repeatedly remind people to call with updates and other duties of the dealership. However Greg was amazing the entire time and made the experience as painless as possible. More

We were very happy with Steve in sales as well at Matt and Arturo in finance. We received a good trade in price and everything went very smoothly. I would highly recommend them to all. and Arturo in finance. We received a good trade in price and everything went very smoothly. I would highly recommend them to all. More

Staff was very friendly and they washed the car witch was a surprise. Answered any questions a surprise. Answered any questions More

The manager is extremely friendly and responsive. I had a great experience! Thank you for all your help with my RV I had a great experience! Thank you for all your help with my RV More