Ben Davis Chevrolet Buick

Good truck, poor financing information We are pleased with our vehicle and I thought the financing was going well, the lady helping us told what our payments would be and we were pleased. A We are pleased with our vehicle and I thought the financing was going well, the lady helping us told what our payments would be and we were pleased. All was well as we signed form after form, until the lady told us we needed to pay $2,800 for a drivetrain warranty, bumping our payments up $50/mo. When I asked if we absolutely needed it, she said it was her job to make sure we are covered, making it sound like it is mandatory and we weren't leaving without it. I really regret not probing more or taking more time to consider this coverage. It only lasts 50k miles or 36 months and the cost for the warranty is essentially the cost of a new transmission anyways.... another pricey life lesson learned behind the walls of a financing office. More

Awesome Dealership Although I found everyone at Ben Davis Chevrolet Buick to be most friendly and eager to serve me, I was most impressed with my sales person, Dalton Ki Although I found everyone at Ben Davis Chevrolet Buick to be most friendly and eager to serve me, I was most impressed with my sales person, Dalton Kindig. This young man went above and beyond in his desire to provide me with service I would classify as "Second to None". He made frequent calls to me to keep me informed as to the status of the truck I was purchasing. When asked if he would take pictures of the unit and send them to my wife, he was most accommodating. Some potential buyers might not want a sales representative to assist them who is relatively new to the automobile sales profession. To them I would say, you should not allow that to influence you. Dalton was always willing to admit if he didn't know the answer's to my questions, and always checked with a more experienced member of the sales department for assistance. I would most definitely recommend Dalton to anyone looking to purchase a vehicle. You won't be disappointed! More

Very helpful and honest Beign from out of state I found the entire team to be very helpful and up front. They beat out all the competition making a 21 hour round trip well w Beign from out of state I found the entire team to be very helpful and up front. They beat out all the competition making a 21 hour round trip well worth it. Juan was very responsive over phone and txt getting me the best deal on my trade and new truck. More

Great customer service! John Mohre was great to work with for the purchase of my 2016 Ford Escape! He was friendly and never rushed me to make a decision! John Mohre was great to work with for the purchase of my 2016 Ford Escape! He was friendly and never rushed me to make a decision! More

Fast, Friendly, On Point Ben Davis helped us find a great car at a great price and made the entire experience as easy as possible. Leon was great to work with and start to fi Ben Davis helped us find a great car at a great price and made the entire experience as easy as possible. Leon was great to work with and start to finish was phenomenal. We will definitely search him out in the future. The dealer is over an hour and a half away and it is worth the drive. More

Great Experience Had a great experience finding a new ride with Leon. He never pushes or rushes you to pick what you like. Willing to go out of his way to make it easi Had a great experience finding a new ride with Leon. He never pushes or rushes you to pick what you like. Willing to go out of his way to make it easier on you.. Great salesman and would recommend him to anyone that is looking for a new vehicle. He is deffently on your side when purchasing from him.. Best salesman around!! More

Salesman poor knowledge of truck,finance hurried paper work. Salesman kept telling me truck was a 4 wheel drive and when I asked him where the switch was to change over from 2 wheel to 4 wheel his statement was Salesman kept telling me truck was a 4 wheel drive and when I asked him where the switch was to change over from 2 wheel to 4 wheel his statement was it was electronic. I had traded a 4 wheel drive Colorado. It had a switch on the dash showing the 3 changes to the drive train. It partly fault on my reasoning that maybe the Ford was different setup My biggest concern for me was being able to get into the truck easy. My son-in-law has a Chevy 4 wheel drive and I have trouble getting into it. I wasn't worried that the truck wasn't 4 wheel drive I just liked the way it drove and handled. Also I was hurried signing paperwork since I financed it thru GM. It was a long time since I had to finance a vehicle the last one paid cash. The finance person just handed me papers and said sign here. I thought he would go thru everything with me but he didnt. I left his room and went back to salesman's desk waited 2 and a half hours and salesman came out with the envelope and said I was good to go. I only talked to salesman 3 times during the time I had to wait. I just wanted to leave was tired of waiting and wasn't feeling well. I went back two days later to talk to the finance guy and told him I wanted answers for how I was treated and he did try to explained to me what, happened. All I know that I will not buy another vehicle from either of your dealerships. More

Wonderful Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I ga Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great! More

Shop to buy I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford. More

Amazing dealership Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, y Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, you are amazing!! Thanks to Hari also for the finance help. More