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Ben Davis Chevrolet Buick
Auburn, IN
1,527 Reviews
Ben Davis Chevrolet has been serving the Northeast Indiana Region for over 30 years with a strong commitment to community and to great service. We encourage you to browse our inventory where you will find unbeatable values, service and selection. Ben Davis, an Indiana Chevrolet dealer, has below market pricing and will not be undersold. Take a look at what we have to offer because at Ben Davis you will always find a price worth driving for!
Ben Davis Chevrolet in Auburn, IN is proud to be a great alternative when you are looking for a Fort Wayne Chevrolet or dealership. We have a great selection of new and used Chevrolet cars, trucks and SUVs for you to choose from like the Cruze, Silverado and Equinox. We also want you to follow up with us for any service or parts requests you may have. If you are in or around the Auburn, Kendallville, Fort Wayne area and are looking for a dealership to give you the best customer service, look no further than Ben Davis Chevrolet. We are your Indiana Chevrolet dealer in Auburn, IN!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,527 reviews
May 11, 2012
My wife and I purchased a used vehicle, trading in a car. We purchased the vehicle on a Wednesday, we already had the final payment for our car scheduled on Friday. We were told that we needed to pay Ben Dav We purchased the vehicle on a Wednesday, we already had the final payment for our car scheduled on Friday. We were told that we needed to pay Ben Davis the $376.67 and cancel the payment to the bank, so the title would go to Ben Davis. I then paid the $376.67 to Ben Davis on the spot and we purchased the used vehicle. We then called the bank and tried to cancel the payment on Thursday. We were told the payment was pending and couldn’t be canceled. I then called and talked to the gentleman in the finance department and he said to just bring in the title when we got it and they would cut us a check for $376.67. On the following Friday we receive the title. I promptly called the finance department and talked with Ryan. Who of course had no idea what I was talking about and was not very friendly. He then told me that he would try to have a check for me on Saturday and would call me. He then called me on Saturday at 9am and told me he didn’t have a check but would call me on Monday. On Monday Ryan called me and told me that they couldn’t give me the money that he talked to the bank and we had to get the money from them. I promptly called the bank and was told the complete opposite story. I then called Ryan back and the again, not very friendly told me that “they would do the leg work” as if he was doing me a favor, and that he would call me back the next day. Of course there was no call. So Wednesday I drove to Ben Davids and dropped off the title. I told my entire story to a gentalman there who told me that Thomas Hirchak would call me the next day and they would have a check in the mail. And as you have guessed Thomas never called… So I have been lied to multiple times. I have been given the run around. I have been treated poorly and Ben Davis still owes me $376.67, which they have owed me now for 15 days. More
by techjunkyjosh
Employees Worked With
Ryan Smith, Mike Haefer, Thomas Hirchak & someone else...
January 30, 2012
I had the front end aligned on my vehicle. A short time later I noticed extreme wear on the outside edged of both new front tires. I took my vehicle to another shop which showed me that the caster and cam later I noticed extreme wear on the outside edged of both new front tires. I took my vehicle to another shop which showed me that the caster and camber adjustments had never been changed. The vehicle was never aligned. I was charged $100 for nothing. This was a vehicle that I had purchased new from Ben Davis Chevrolet. I will never return to Ben Davis Chevorlet and have advised others to do the same. I have stopped 3 new car sales and advised others to avoid Ben Davis Service Department. More
by Buckwheat1
Employees Worked With
front end alignment (service)
August 13, 2011
Have used this dealership for years. Purchased several vehicles there. Had a problem with one, no one seemed to listen to what I said. One afternoon took the vehicle in for an oil change, the guy asked i vehicles there. Had a problem with one, no one seemed to listen to what I said. One afternoon took the vehicle in for an oil change, the guy asked is there anything else I can do for you today, I said tell me what the noise is. Told him to take the vehicle for a drive. He heard the noise before he got it off the lot and had the problem figured out when we got back to get the vehicle picked up. Sometimes you just have to talk to the right person. Would recommend this dealer to others. More
by maepug
Employees Worked With
service dept
August 05, 2011
outstanding customer care .....you feel like one of the family ...everyone smiles and makes you feel welcome !!!! Great place to buy and the service after the sale is the best i have experienced from any family ...everyone smiles and makes you feel welcome !!!! Great place to buy and the service after the sale is the best i have experienced from any New Car Dealer !!!!! More
by trgrant
Employees Worked With
jerry shroads/ Service advisors , Jerry Shroads
August 05, 2011
Great experience. I bought a new Silverado recently and the staff was great. No one was pressuring me into buying any financing packages or any particular vehicle. I was slow in making my decision and they the staff was great. No one was pressuring me into buying any financing packages or any particular vehicle. I was slow in making my decision and they made sure I was comfortable before committing to a 2011 loaded Silverado. Service bay is very nice, pull in and drop your car off, no smelling like oil or gas, where you leave your car is completely separate from the work which is a huge improvement over other dealers for me. Can't be happier with this dealership, they've gone out of their way to make me a satisfied customer and I'll definitely be back. More
by fw007
Employees Worked With
Mr. Shroads, Jerry Shroads
August 05, 2011
Always a great experience ...worth the drive from Fort Wayne to Auburn ...everyone is friendly and their pricing is reasonable ...we send all our friends there Wayne to Auburn ...everyone is friendly and their pricing is reasonable ...we send all our friends there More
by bill lewis
Employees Worked With
larry dove / service mgr/ service write up , Larry Dove
March 04, 2011
Sales staff good. Quality of service very poor. Too many mistakes on service shows thay are pretty incompetent in the service area. Even the simple things that have been done for me have been handled many mistakes on service shows thay are pretty incompetent in the service area. Even the simple things that have been done for me have been handled ineptly. "Bend Over Davis" is the local descripter of their service dept. The service dept assumes the customer is uneducated and are to be taken advantage of. If more customers would actually check the work Ben Davis was supposed to do correctly they might find out they did not get the work as promised or they did it incorrectly. When questions or comments are sent to the service dept, they go unanswered. They do not care about the customer so I will no longer have my car serviced there. More
by rabbit46703
Employees Worked With
Service manager, service writer
