Ben Davis Chevrolet Buick - Service Center

recent oil change. Also warranty service air bag light. Last oil change done drove away and noticed the change oil soon lamp was still on. Drove back to have it reset and asked if oil was really changed was Last oil change done drove away and noticed the change oil soon lamp was still on. Drove back to have it reset and asked if oil was really changed was told it was. Made me curious so when I got home I checked under the hood and noticed the waher solvent was not filled. So I called again and was assured oil change was done but tech. Did not fill completely. You have lost my trust in this service. Not sure I will return for oil changes again. Also a few days later the service air bag light came on. It took a week to get it in to check it out. Too long to wait for a safety issue! What if a crash would have happened? Would the air bag have worked? Anyway in summary I feel unsure if what I paid for was done on the oil change and felt the safety issue was not handled in a timely manner. More

I have bought alot of vehicles from this dealer ship even before it was Ben Davis. I like working with Larry and Marck . Larry does a real good job as a salesman for me. Marck joes a good job also and listen before it was Ben Davis. I like working with Larry and Marck . Larry does a real good job as a salesman for me. Marck joes a good job also and listens to what I have to say. I realy can not ask for a hole lot moreout of them. They do a real good job for me. Larry Kimmel More

A few years ago when I purchased my used Buick, I decided this senior citizen has been taken advantage of. So I talked to Mr. Davis, the owner. He listened to me and then called the service manager, Mr. Ma this senior citizen has been taken advantage of. So I talked to Mr. Davis, the owner. He listened to me and then called the service manager, Mr. Mark Rossi, in to talk with me. Both of them made up for what I had perceived as "something not quite right". Mr. Rossi then told me that whenever I needed to bring the car in for service or for some repair I should contact him. He has been so caring and helpful. I now feel so secure in the knowledge that my car is being cared for to the best of everyone's ability, and if Mr. Rossi says something needs to be done, I know that yes, it does need to be done. If I should be fortunate enough at some future time to be able to buy a newer car, you can be sure there is only one place I will go, and that is to Ben Davis! More

The Service Department came to our rescue while on our journey from Michigan to Florida. They were most professional, friendly, and quick on the job to get us back on the road this afternoon. Very pleas journey from Michigan to Florida. They were most professional, friendly, and quick on the job to get us back on the road this afternoon. Very pleased with their quality of service. Thank you very much! More

I had the front end aligned on my vehicle. A short time later I noticed extreme wear on the outside edged of both new front tires. I took my vehicle to another shop which showed me that the caster and cam later I noticed extreme wear on the outside edged of both new front tires. I took my vehicle to another shop which showed me that the caster and camber adjustments had never been changed. The vehicle was never aligned. I was charged $100 for nothing. This was a vehicle that I had purchased new from Ben Davis Chevrolet. I will never return to Ben Davis Chevorlet and have advised others to do the same. I have stopped 3 new car sales and advised others to avoid Ben Davis Service Department. More

Have used this dealership for years. Purchased several vehicles there. Had a problem with one, no one seemed to listen to what I said. One afternoon took the vehicle in for an oil change, the guy asked i vehicles there. Had a problem with one, no one seemed to listen to what I said. One afternoon took the vehicle in for an oil change, the guy asked is there anything else I can do for you today, I said tell me what the noise is. Told him to take the vehicle for a drive. He heard the noise before he got it off the lot and had the problem figured out when we got back to get the vehicle picked up. Sometimes you just have to talk to the right person. Would recommend this dealer to others. More

outstanding customer care .....you feel like one of the family ...everyone smiles and makes you feel welcome !!!! Great place to buy and the service after the sale is the best i have experienced from any family ...everyone smiles and makes you feel welcome !!!! Great place to buy and the service after the sale is the best i have experienced from any New Car Dealer !!!!! More

Always a great experience ...worth the drive from Fort Wayne to Auburn ...everyone is friendly and their pricing is reasonable ...we send all our friends there Wayne to Auburn ...everyone is friendly and their pricing is reasonable ...we send all our friends there More