Ben Davis Ford, Inc.

40,000 mile service My service, an oil change including 40,000-mile service, was handled in an efficient and timely manner by the staff at Ben Davis Ford. My service, an oil change including 40,000-mile service, was handled in an efficient and timely manner by the staff at Ben Davis Ford. More

Tom Hirchak and John Mohre were awesome. They were very thorough on every detail. Clearly they know what they are doing. I can’t say the same for the leasing/finance agent named Dee. He did not know what thorough on every detail. Clearly they know what they are doing. I can’t say the same for the leasing/finance agent named Dee. He did not know what was required and missed a form even though Austin had to try to save the day for him. And the lease portion of the purchase took too long. More

Our salesman, Austin, was very friendly, helpful and knowledgeable. Everyone we encountered at this dealership was helpful and nice as well. We bought a Ford F-150 and would recommend this dealership. knowledgeable. Everyone we encountered at this dealership was helpful and nice as well. We bought a Ford F-150 and would recommend this dealership. More

These guys rock! I'd recommend them to anyone! Not to mention, I'm a salesman there! Great place, great deal, and great people! Come get a great deal! mention, I'm a salesman there! Great place, great deal, and great people! Come get a great deal! More

Ben Davis Ford Service Center in Auburn Indiana always provides top notch repair service with outstanding Customer Service. Travis is always friendly and you can tell he cares about helping people provides top notch repair service with outstanding Customer Service. Travis is always friendly and you can tell he cares about helping people More

Treat me with respect. Do a great job.Go out of there way on making me feel important. Wouldn’t go anywhere else, awesome job on making me feel important. Wouldn’t go anywhere else, awesome job More

Overall a very positive experience working with the team at Ben Davis Ford. However, I had some challenges relative to my title (albeit frustrating the lien release was not signed off on, despite the lien at Ben Davis Ford. However, I had some challenges relative to my title (albeit frustrating the lien release was not signed off on, despite the lien holder providing me with a updated title several years ago...) which required a substantial amount of time for me to address. I do believe that there is an opportunity for cross training to ensure that all associates involved with a sale understand the requirements relative to the title as it was inferred that a certain document would be acceptable to satisfy the requirements of the release of the lien and the finance department was adamant that a lien release from the creditor was a state and/or federal requirement. Either way the team dealt with my frustration very well (as I live in Kalamazoo and it felt like I would have to make a 3rd trip to complete the car buying process) and we were able to get the deal done. PS. Leon Watkins and Jesse Kindig are definitely assets to this dealership. Sincerely, David J Baker More

Had another great experience dealing with leon at ben davis. Second vehicle we have purchased from him. Highly recommended! Very professional will be back in the future! davis. Second vehicle we have purchased from him. Highly recommended! Very professional will be back in the future! More

New Ford F150 John Mohre is a very good sales person to work with he does not hard sale you and is enjoyable to talk with as well. John Mohre is a very good sales person to work with he does not hard sale you and is enjoyable to talk with as well. More

I was given a fair trade value for my trade. However, my purchase vehicle was not detailed for delivery. Also, the next day after purchase, I checked the oil and it was at the add level. I informed Toni Bon purchase vehicle was not detailed for delivery. Also, the next day after purchase, I checked the oil and it was at the add level. I informed Toni Bone. He had the service mgr. Travis call me and told me if the oil was in the knarled area the oil was too high, the newer models required below this area on the dip stick. According to my owners manual page 245, the oil should be between A & B. Travis intentionally lied to me a new customer. My rating is actually between 3 & 4. At this time I have reservations recommending your dealership. I am expecting a call from your dealership’s management regarding these issues. More