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236 Reviews of Bend Honda - Service Center
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July 13, 2018
Great, Fast Service in the body/paint shop! I had a fender bender recently on my Honda Ridgeline. I contacted Joel Mickelsen at Lithia's body and paint shop and was told to bring it in the next I had a fender bender recently on my Honda Ridgeline. I contacted Joel Mickelsen at Lithia's body and paint shop and was told to bring it in the next day. The work was completed by the third day. When I picked up my vehicle, not only was the repair work excellent it was shiny and clean. I am extremely picky about my vehicles and was very satisfied at the work done on my Ridgeline. The front office staff was very friendly and helpful. All around an excellent experience. More
by love my Ridgeline
Employees Worked With
Joel Mikelsen- Body and Paint Shop
May 14, 2018
Exemplary Service Department Great service always! They’re always busy, but you’d never know it from how fast and friendly they always are. I trust them for all my maintenance. Great service always! They’re always busy, but you’d never know it from how fast and friendly they always are. I trust them for all my maintenance. More
by Jeff591fit
Employees Worked With
May 10, 2018
time well spent I had the first oil change it took about an hour and after i left a code came up I called and they said it needed to be reset so i went back in and th I had the first oil change it took about an hour and after i left a code came up I called and they said it needed to be reset so i went back in and they reset it showing me so i could do it. when I called they said it was not an emergency. They were right on top of all I will be going back I was pleased. I want to Thank Dylan Carsen and Taylor freemen for the time they took with me when I purchased the car. Great people at honda willing to help or find help to get things done More
by nana J
May 05, 2018
Door Latch Recall Everything was ready when I arrived for my appointment. They started working as planned and I got out about 40 minutes early. I did have one black g Everything was ready when I arrived for my appointment. They started working as planned and I got out about 40 minutes early. I did have one black grease spot on my drivers side interior door. More
by Orcliff
Employees Worked With
May 04, 2018
Replace defective radiator in my Acura MDX The service department did everything they could to not only get a replacement radiator installed only to find the radiator was defective and they had The service department did everything they could to not only get a replacement radiator installed only to find the radiator was defective and they had to order another one to install. More
by birdie
April 11, 2018
Great Workmanship Had my Honda Fit airbag recall work done and it was prompt and professional. Bend Honda has a great service department with excellent auto technicians Had my Honda Fit airbag recall work done and it was prompt and professional. Bend Honda has a great service department with excellent auto technicians! More
by KathyD52
March 27, 2018
Always a pleasure! I brought in my 2017 HR-V that I purchased at Bend Honda for service yesterday. I had a scheduled appointment but inadvertently arrived on the wrong I brought in my 2017 HR-V that I purchased at Bend Honda for service yesterday. I had a scheduled appointment but inadvertently arrived on the wrong day. Ty instantly accommodated my arrival and made room in their schedule to perform the service rather than having me come back on the proper day. He was kind and understanding. In addition Garth was able to shuttle me to and from work and was a pleasure to chat with in route. My visits to Bend Honda are always a pleasure! Thank you! More
by Ready4Snow
March 24, 2018
A very pleasurable experience! From the moment we met James, we knew we were in good hands. He answered every question, and we had plenty! When we got "stuck", James, with good h From the moment we met James, we knew we were in good hands. He answered every question, and we had plenty! When we got "stuck", James, with good humor and excellent knowledge, was able to move the process along. He kept every promise and made himself totally available to us -- not only the day we bought our new CRV but when we came to pick it up, he so patiently explained how the systems worked, and offered to help us out anytime we called or came in. I know he will. We trust him More
by A new owner
March 17, 2018
Great guy--Ty, great service and great Pilot. I really enjoy working with Ty. as I have since I bought my Pilot. I now have 85,000 miles on my Pilot and everything is tip top.Great service and gre I really enjoy working with Ty. as I have since I bought my Pilot. I now have 85,000 miles on my Pilot and everything is tip top.Great service and great vehicle. PS: The last choice in this survey creates a problem for me because I agree with both the first two responses but am only allowed to select one. More
by BL
Employees Worked With
March 17, 2018
All together I arrived almost 45 minutes ahead of my scheduled service appt. This was due to how my errands worked out that day. The service intake person was enga I arrived almost 45 minutes ahead of my scheduled service appt. This was due to how my errands worked out that day. The service intake person was engaged taking care of another customer at the time yet he courteously and attentively acknowledged my presence. A few moments passed and someone else associated with the service department stuck her head out of her office to assist me. Before I knew it my 2017 HR-V was taken in way ahead of my scheduled service. I was offered plenty of snacks/refreshments and settled in to catch up on texts, emails and maybe even read the newspaper that was provided. Before my scheduled appt time came to be, my Honda and I were out the door. The service intake person thoroughly went over every component of the service I received. I simply couldn't be happier! More
by Mimi Honda
Employees Worked With
Brittany, Donald Kelsay
