Benna Ford Superior

Benna was having a six day sales event. Looking for used Ford Focus. Sales group showed us a Ford Escape that was in good shape for a "fair" price. Sale price was $8000 more than book value. I questioned th Ford Focus. Sales group showed us a Ford Escape that was in good shape for a "fair" price. Sale price was $8000 more than book value. I questioned them on the cars book value and was told that the previous owner still owed over $26,000 on the vehicle. Sales team was not honest about car value. Said car was detailed and it was not. Sales Team promised a variety of items with the sale and we received about half of them. Still paid over $2000 more than book value. Car was "redetailed" and all they did was vaccum the flat surfaces and the car is still full of dog hair. Worst car buying experience I have ever had. I have "never" been told so many untruthfull stories by any sales group. I wonder how this group sleeps at night!!!! More

I got $3500 offer in mail 'CASH FOR CLUNKERS '. I called dealer, talked to KIM LOWNEY about a 2010 fusion. I was told financing was approved with APPARENTLY ZERO DOWN. Next morning I drove to dealership ( 1 dealer, talked to KIM LOWNEY about a 2010 fusion. I was told financing was approved with APPARENTLY ZERO DOWN. Next morning I drove to dealership ( 160 mi ). As I arrived was 'handed over' to SALESMAN 'BOB'. Sat down to complete transaction and was ready to drive home in my used 'new car'. SALESMAN 'BOB' pulls out piece of paper and starts writing down payment number on the paper. It was $3000 to $4000 down payment required. So much for the 'ZERO DOWN' BS. This dealer ship hides ALL PRICES. So, I just got up and started to walk out as fast as I could. I did not even get a ' I'm sorry folks that you had to drive 160mi FOR NOTHING! I would tell anyone looking for a car to STAY AWAY FROM BENNA FORD IN SUPERIOR,WI. THIS IS A TOTAL SCAMMING DEALERSHIP!!!!!!!!!!!! More

I have bought twice from dealer. One used and one new. always was happy with purchase. This time the radio add said all used vehicles were 88 down 88 per month. When I got there I found out it was a far always was happy with purchase. This time the radio add said all used vehicles were 88 down 88 per month. When I got there I found out it was a farse. My sales rep told me it was only until the end of 2010 and then you need regular financing. You should say that on the commercial because it is very deceitful. All my friends at work and family knew I was going to check into the car and I had to tell them all that the add was misleading. That was not good for your company or for me. My trust in your dealership has taken a big hit. I dont know if I will buy from you again even though I really like the salesperson that helped me with my last purchase. More