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Bennett Maserati of Allentown

Allentown, PA

4.0
6 Lifetime Reviews Review Dealership

4850 Tilghman St

Allentown, PA

18104

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6 Reviews of Bennett Maserati of Allentown

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February 25, 2021

"Excellent staff Tyler has made this process very easy for..."

- Michaelricketts1990

Excellent staff Tyler has made this process very easy for me will be back to lease another levante or refer any customer interested!! 100% satisfied with this levante!

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Recommend Dealer
Yes
Employees Worked With
Tyler
February 20, 2021

"Rachel and Tyler was awesome!! They made me feel right at..."

- Rodney

Rachel and Tyler was awesome!! They made me feel right at home. They were knowledgeable. I would recommend this place if you want to buy a maserati..

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Recommend Dealer
Yes
Employees Worked With
Rachel and Tyler
July 26, 2020

"BEWARE buying a Maserati from this dealership. They sold..."

- SebastianandHanna

BEWARE buying a Maserati from this dealership. They sold my husband and I, a crashed car with significant damage, missing badge, misaligned hood, overspray, poor paint job, extreme rust, sensors that were GLUED on, falling visor, missing air clip on vent, missing manual, missing battery, cigarette burns, and defective USB ports. As an out of state customer we trusted this dealership. Even though the carfax was clean, it was their job to inform us of all the damages on the car, once they inspected the vehicle. They reassured us several times on the phone that their were no damages. They sold me a Maserati for over $60k and passed it off as CPO (certified pre-owned). The salesman said "in order for a vehicle to be eligible for CPO it has to pass a 170 point inspection". Clearly they passed it anyway. It's not even worth half of the price we paid. They took 17 days to ship the car. Once the car arrived to us, my husband and I took a video and pictures as it was unloading from the delivery truck which shows proof and evidence of the misaligned hood, falling visor, missing air vent clip, overspray, missing badge, mismatched paint, etc. Then we took it in for inspection at a local Maserati dsalership which revealed the impact damages, cracked areas, GLUED on sensors, rust, etc. The car is a mess. We were in shock and so sad to hear what a damaged car it was. We wrote the dealership a nice letter to resolve the issue. The GM Alex Morra just called us on a recorded line where he was so rude saying there's no return, no refund, and no resolution whatsoever. In the letter, we offered to be open to the possibilities of a refund and return the vehicle, exchange, or partial refund according to the actual value of the car with the damages and keeping the car. They refused to all options. So now we have no other option than to resort to rectifying it legally.

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Recommend Dealer
No
Employees Worked With
Rand Masouh, Alex Morra
October 27, 2019

"100%Satisfied"

- W.Sherman

After shopping shopping and shopping for the right car found Bennett Maserati and they had the car for me was in the area for work so just stopped in was greeted by the salesman James and I stated I wanted to look at one of the cars in which I found online.Gave him my credentials and took a test ride he was very kind and knowledgeable about the car and I didn’t feel pressured at all .Basicly after the test drive I asked about the warranty and other questions which he answered throughly then he said what do you think I said I will take it.While in his office discussing the purchase another great guy who introduced himself as the sales manager Justin apologized for interrupting but had a ? For James on another car I stated not a problem just thought to myself wow I have purchased countless cars throughout my life and never really had a quality experience until this purchase.After finalizing a couple of things with James was re-introduced to Justin in which finalized the deal . I did have a trade I thought it was worth more than what it was which Justin showed me what they were selling for in the area and I understand being self-employed there has to be a profit to keep the lights on but to take that time and review my trade so I can understand I was thoroughly impressed again.I live approximately an hour away from this dealership and will return this vehicle for service at this location the sales staff the management the hospitality just five star to the fullest extent I could say I’m 100% satisfied with my purchase thank you staff of Bennett Maserati of Allentown . PS-especially Justin and James .

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Recommend Dealer
Yes
Employees Worked With
James and Justin
May 22, 2017

"Excellent experience "

- Jw1421

Excellent experience, impressive facility. Amy Z was very knowledgeable on the entire Maserati line. I enjoyed my experience so much I went back that night and bought a second car. Matt in the finance department and Amy stayed well past closing to deliver my new vehicle. If you're in the market for luxury vehicle I highly recommend Bennett

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Recommend Dealer
Yes
Employees Worked With
Amy Zentz, Matt in finance
November 05, 2016

"Great service!"

- Waleed

I would like to thank Blake for the great service he provided me when I bought my Maserati. He is a professional, straight forward, and honest person. I appreciate the effort and time that he put into finding me the car I was looking for although it was not available in the dealership. Thank you Blake!

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Recommend Dealer
Yes
Employees Worked With
Blake ( General Manager)
Dec 12, 2016 -

Bennett Maserati of Allentown responded

Thank you so much for your wonderful review! It brings us great joy to hear that you had such an enjoyable experience at our dealership and that Blake able to provide you with the great customer service that you deserve. We appreciate your business and hope to see you again.

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