Benson Chrysler Dodge

We purchased brand new2010 a few years ago with kenny, a great person who helped us to a tee. We just recently went back, they told us kenny no longer works here, they sent thier top salesman, which I didnt great person who helped us to a tee. We just recently went back, they told us kenny no longer works here, they sent thier top salesman, which I didnt want cause I know they pressure u hard. Well they gave us who they wanted. We wanted to trade our perfect2010 in for a new van and keep same monthly payments. The salesman showed us all base models without the features wehave in the2010. He then couldnt get the color we wanted. Then he just came back to me, my wife and son and said we dont have what your looking for. We felt like confused, how can you not help us after we just spent over25 thousnd dolars two years ago. The salesman just let us walk out and so did the mngr.he was dealing with. No respect or concern for us, thier previous customers. I later asked to speak to the owner of the dealership, they refused to give me his number or let me talk to him. I sent the manager an e mail explainig how we felt. He did absolutely nothing for us. Kenny was great but they let him go. Do yourself a big favor, if u want a dealership you can count on for more than one deal , if u want people who actually care about you and your family, stay as far away from Benson as you can. They care about on ere sale onedeal and how much money they can grab from you.And the owner and general manager are anything but caring considerate and appreciative of thier past clients. I guess thats why kenny left. Good doesnt work well with bad. More

THIS MAN DELL BURNS WENT OUT OF HIS WAY AND WORKED THE HARDEST I HAVE EVER SEEN OR KNOWN A CAR SALESMAN TO WORK TO FIT THE RIGHT CAR TO THE RIGHT PERSON. HE WAS VERY FRIENDLY, LISTENED TO MY CAR NEEDS, AN HARDEST I HAVE EVER SEEN OR KNOWN A CAR SALESMAN TO WORK TO FIT THE RIGHT CAR TO THE RIGHT PERSON. HE WAS VERY FRIENDLY, LISTENED TO MY CAR NEEDS, AND DID HIS DARNDEST TO FIT THE NEED. I HAD A SPECIAL SITUATION IN WHICH I WAS SHOPPING FOR A CAR FOR MY WIFE TO RIDE IN BECAUSE SHE IS IN A WHEEL CHAIR AND HAS HAD AN AMPUTATION OF THE RIGHT LEG AND CANNOT WALK ON PROSTHESIS. SO, THE ORDER WAS VERY DIFFICULT I KNOW AND I REALLY HAD MY HEART IN GETTING A CAR FROM CHRYSLER ESPESCIALLY FROM A GUY LIKE DELL BURNS. THE FRIENDLIEST STRAIGHT FORWARD HONEST GUY I HAVE EVER MET. THANKYOU SO MUCH DELL FOR YOUR HARD WORK. MY WIFE MADE THE DECISION ON THIS ONE...IF I HAD HAD MY WAY I WOULDVE DONE BEEN RIDING, BUT I UNDERSTAND HER SITUATION AND DELL DID TOO AND IT WASNT EASY ESPESCIALLY FOR ME OR THE SALESMAN. BUT SHE FINALLY FOUND A CAR THAT SHE LIKED THAT FIT HER NEEDS IN COMFORT OF GETTING IN AND OUT OF THE VEHICLE AND PAYMENT ARRANGEMENTS. IT WAS MOSTLY HER MONEY SO I HAD TO LET HER DECIDE. BUT I TRUELLY THINK THAT DELL WAS A GREAT HELP BECAUSE HE TRIED SO HARD TO FIND THE RIGHT CAR AT THE RIGHT PAYMENT AND PRICE. I SAY THREE CHEERS FOR DELL THO THE SALE WASNT HIS AND THATS HOW YOU MAKE YOUIR LIVING IM SAD ABOUT THAT, WISH IT WOULD HAVE BEEN FROM YOU...I WONT FORGET. ID LIKE TO BUY DINNER FOR YOU ONE DAY IF THAT BE POSSIBLE. More

I shopped for Honda, Toyota, Nissan, and Chrysler. Of the six Chrysler dealers we shopped, Benson offered us the best price. We bought our Town and Country Limited here even tho they are 130 miles from our h six Chrysler dealers we shopped, Benson offered us the best price. We bought our Town and Country Limited here even tho they are 130 miles from our home. We have been very satisfied with the good treatment from the staff and would certainly recommend them. More

In May of 2011 visited dealer to purchase a new Ram pickup. Traded my 2005 F-150 and the price was right. No hagling going back and forth. Great experience. about a month ago I took my truck in for an pickup. Traded my 2005 F-150 and the price was right. No hagling going back and forth. Great experience. about a month ago I took my truck in for an oil change and toured the facilities new surroundings. Found my salesman Dell Burns and told him i wasn't happy with the V-6's performance. Showed me the Ram 1500 Express with the Hemi, and loved it. Needless to say i bought it and again the sales experience was great. Very friendly atmosphere and will definitely buy there again. More

Best car buying experience I've ever had! Very friendly, great price, very knowlegable of the product! Most pleasant atmosphere for car buying! The sales department rocked, I've had my first service appt an great price, very knowlegable of the product! Most pleasant atmosphere for car buying! The sales department rocked, I've had my first service appt and the service dept also made for a very pleasant visit! Purchased many vehicles from Benson's in the past. This new 2012 Jeep Larado get wonderful gas mileage. I'm getting 23.9 miles per gallon around town. Thank you Randall Hill and Don Looney for helping me to have a great car buying experience! No other place to buy a new vehicle but Benson Chrysler Jeep Dodge in Greer SC. More

Best car buying experience in a long time, and I buy lots of cars (1 every year). I told them where I needed to be and they worked out a deal that Spartanburg Chrysler, Jeep, Dodge couldn't Get for me two d of cars (1 every year). I told them where I needed to be and they worked out a deal that Spartanburg Chrysler, Jeep, Dodge couldn't Get for me two days earlier.. Very impressed with salesman, finance manager, everybody as they helped me get Jeep Compass. I would definitely shop them again if I decide I like jeep automobiles (never had one before). More

We had the best experience with your dealership! Randall was so informative, and new the answers to all our questions. We had a very bad experience down the raod at the ford dealership and decided to just l was so informative, and new the answers to all our questions. We had a very bad experience down the raod at the ford dealership and decided to just look on your lot not really thinking we would buy a jeep. But everyone was so nice!! and when we were shown the patriot we knew that was the small SUV we were looking for. We have already recommended Benson to our friends, and will be back very soon as we are in need of a second car. More

I bought a used car from the dealership and within a year the engine went out. I took the car to the service department because it was still under warranty. Because the cost was so high I got the run around the engine went out. I took the car to the service department because it was still under warranty. Because the cost was so high I got the run around and this went on for 3 weeks. After enough complaints, calling the warranty office, and paying some of the cost they fixed the car. After one year the car did the same thing and we recieved the same treatment. It's now a year later and my car is starting the same problem. I would never go to this or any other Benson dealership again and I would'nt recomend them to anyone. The only reason they recieved a one as a rating is because 0 wasnt offered. More

Received a coupon for a discount on an oil change but lost the coupon. Contacted the service department via phone and was told that they would still honor the coupon price even if I did not bring in the lost the coupon. Contacted the service department via phone and was told that they would still honor the coupon price even if I did not bring in the coupon. Went to the service department and explained the situation and the service manager told me "we can't honor a coupon that you don't have now could we". When I asked how much the oil change would be he told me it would be $27.99. I comaplined that was more than I wanted to pay and the manager then blurted out, well it is $34.99 down the road. I think this was very poor customer serivce and friendliness. While my car was getting the oil changed, I went to work (just across the street). While at work I decided that I wanted a cargo cover for my vehicle so I called the parts department and explained what I wanted. I was informed that it was in stock so I asked them to go ahead and install it in the cargo area of my jeep and I would pay for it when I picked up my Jeep at lunch. When I arrived the cover was not installed so I asked why and I was informed that it was not in stock. I was never contacted about the part not being in stock nor was it on the bill as to why it was not done. Again very poor customer service. I will not return to Benson for auto service for a long time. More