Benson Kia

Drove here from Charlotte to purchase a 2018 Dodge Charger. Car was 3k under book value which was great and the car I really fell in love with. HOWEVER, radio is defective and constantly gets stuck an Charger. Car was 3k under book value which was great and the car I really fell in love with. HOWEVER, radio is defective and constantly gets stuck and my dashboard glass over the speedometer etc was stained in which I was promised it would be fixed expeditiously. Took weeks to get that done and they claim to have fixed the radio but still having the same issues despite my patience in investigating what the next steps are. I have been quite patent with them about this and my salesperson ALEX HIND ignores calls and texts until he feels convenient. He also likes to bring up that these repairs cost him and how it relates to the deal etc which should not mater because I thought it was about making the customer happy? Then gave me a loaner vehicle to take while they repaired my car that NEEDED AN OIL CHANGE AND HAD HALF A TANK OF GAS. They think I will eventually just go away but this is the first step in getting all issues alleviated and I wonder what they will think once I start contacting investigative reporters today about these issues and I have video and photos to back up my claims. Typical used car dealership. Do not buy a car from them or Alex Hind. More

Excellent experience purchasing a CPO Kia Stinger from Benson. My salesperson, Alexander Hind, was thorough, diligent, and even completed touchless delivery personally. Ask for Alex! Benson. My salesperson, Alexander Hind, was thorough, diligent, and even completed touchless delivery personally. Ask for Alex! More

Ken Henderson was knowledgeable and worked diligently to make me a happy customer. I will return for future purchases. Also Finance manager was superb. Thanks make me a happy customer. I will return for future purchases. Also Finance manager was superb. Thanks More

If you want an enjoyable experience with out pressure just go to Kia of Spartanburg and ask your Tommy. He’s a great salesman and a nice you. He’ll treat you right and do his best to get you a great deal just go to Kia of Spartanburg and ask your Tommy. He’s a great salesman and a nice you. He’ll treat you right and do his best to get you a great deal!! More

Went back on their word/handshake/gentleman agreement I drove from Decatur, GA to the Benson Kia in Spartanburg, SC to buy a Kia Telluride LX. I had an online discussion of $34k (walk out price) going on I drove from Decatur, GA to the Benson Kia in Spartanburg, SC to buy a Kia Telluride LX. I had an online discussion of $34k (walk out price) going on with their internet manager Tina Castillo and when I met in person with their sales rep Dariel Sewell the deal came to $33.5k. I didn't feel that the deal was good on my end because after we talked and came to the 34k price point, I told them about my trade in (valued $300) and changing registration from GA to SC (change of $1,700 in taxes) they still wouldn't move down to $32k which I wanted (34000-300-1700). Dariel had printed out a Bill of Sale and I finally shook hands with Dariel to agree with the deal and he went and talked to the sales manager to tell them of the deal. Dariel came back and told me it was a waiting game now, because a family was looking at the car I already agreed to buying and had a gentlemen's agreement for, to start a bidding war. I felt this was wrong, bad business and I left. I already had the cash worked out with my bank, the car I wanted and all I was trying to do was buy. Now I didn’t think that Kia conducted business in these ways but it seems I am wrong. More

Wonderful We have been buying cars for a lot of years and I do mean a lot of years I have never had a sales person like Jennifer she is the most wonderful pers We have been buying cars for a lot of years and I do mean a lot of years I have never had a sales person like Jennifer she is the most wonderful person I every meet at a dealership unshore of the new Telluride and of Kia but she made we so comfortable we just had to buy one look at two of them the ls and SX so we brought the s SX it is a beautiful suv about Jennifer she is so patient so caring spend a lot a time with us love the experience More

New car I’d like to thank Jennifer Hilliard for selling us our 2020 telluride. She was very nice and patient. I would recommend her and the dealership anytime I’d like to thank Jennifer Hilliard for selling us our 2020 telluride. She was very nice and patient. I would recommend her and the dealership anytime!!!!!! More

Professional; Friendly;Helpful: Janet Johnson was our salesperson:She went out of her way too help us get what we wanted An needed in a New Kia..Her experience an expertise in knowin Janet Johnson was our salesperson:She went out of her way too help us get what we wanted An needed in a New Kia..Her experience an expertise in knowing the Kia brand was very helpful. Her knowledge An Professionalisms helped us too decide what brand of Kia we needed.Me an My wife drove couple of mini vans An finally decided on the 2019 Kia Sedona.This vehicle came fully loaded with backup camera An safety sensors that my wife loved.It came with built in DVD players for our grandkids,which was another plus;An detection sensors that warned you when you were going off side of road.Janet put our concerns first an put us in a Kia that we truly love..Janet was very professional.If your looking too buy a Kia .Then Benson Kia of Spartanburg is place too go.We we welcome an treated like family. We love our New Kia an We will be back in future..Thanks Janet. We will be forever grateful.. More

Fantastic Sales Person Showed up at Benson Kia to pick up my car that was being serviced. While there spoke with Jennifer Hilliard in sales. She showed me a new Sportage. To Showed up at Benson Kia to pick up my car that was being serviced. While there spoke with Jennifer Hilliard in sales. She showed me a new Sportage. Took it for a demo ride. Jennifer did a fantastic job of explaining various functions of the car. I am well pleased with the help I got from Jennifer and would recommend this dealership and Jennifer to anyone looking to buy a car. More

Best Car Salesman Everyone has a great car salesman when it goes their way. Well, I did get it my way but I still have to say that Christian at Benson Kia made the who Everyone has a great car salesman when it goes their way. Well, I did get it my way but I still have to say that Christian at Benson Kia made the whole process easy and doable. Walking out the door is not an option for him. He will make it work. Go see him. More