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Bentley Jacksonville

Jacksonville, FL

4.8
331 Reviews
Bentley Jacksonville is proud to mark its entry to the North Florida market with the incredible ultra-luxury vehicles manufactured to the highest standards by Bentley. Jacksonville is a vibrant, growing and cosmopolitan community that like Bentley has a rich history, and we are excited to bring a carmaker that is known for both powerful performance and luxury to Northern Florida. We know that this is an area that respects traditions, history and craftsmanship, and we are proud to be part of the community. Our state-of-the-art dealership on Bonneval Road, visible from I-95 and already a local landmark, is home to the finest luxury automobiles in the world. We look forward to delivering these vehicles with the Bentley Jacksonville signature customer experience. We have a culture of family, and giving back, that is imparted on all employees throughout Bentley Jacksonville and our entire company.
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7137 Bentley Rd

Jacksonville, FL

32256

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Showing 331 reviews

March 07, 2025

Great experience from the first conversation to completion of the purchase. My salesman Pavlo was extremely professional and helpful with every step. The best automotive purchase I’ve experienced a More

by INOU20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Assi
Apr 02, 2025 -

Bentley Jacksonville responded

Thank you! We're thrilled to hear this was your best car-buying experience yet. Pavlo will be so happy to know he made that kind of impact—we’re lucky to have him!

March 02, 2025

No words can truly describe Bentley Jacksonville. Tony is a top-notch service advisor—always there to answer any questions and offer help. The technicians and service manager are also excellent. High More

by Rab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Assi, Tony Escalante
Apr 02, 2025 -

Bentley Jacksonville responded

Thank you, Rab! We’re honored to be your go-to for all your high-end vehicles. Tony and the whole service team appreciate your trust and continued support—it means everything to us!

March 01, 2025

Whole process seemed to take long even after they purchased my truck for the trade in they continued to call to see if I wanted to bring it in for appraisal and trade in just seem like not a whole lo More

by SOLJAMANNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Bentley Jacksonville responded

Thanks for your feedback! We’re glad you found the team friendly, and we apologize for the delays and confusion during the process. We appreciate your patience and will use this to improve moving forward.

February 20, 2025

Unethical. I bought a used Bentley which had new batteries installed prior to sale as part of 10 year service. Battery installed incorrectly (lead not attached More

by FALK1940
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Escalante
February 16, 2025

The salesman, Pavlo, was top notch. He worked with me and was extremely helpful in my purchase. I rated the dealership on Pavlo’s work and dedication. The Finance department need More

by KEN_REYNOLDS49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Bentley Jacksonville responded

We're glad Pavlo gave you a top-notch experience! We’ll definitely look into your concerns with Finance and work to improve. Appreciate you sharing.

February 08, 2025

Spectacular dealership. Treats the customer with respect and honesty. Very easy to deal with on all levels More

by RSTATFELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail
Apr 02, 2025 -

Bentley Jacksonville responded

Thank you! We truly appreciate your kind words. It means a lot to know you felt respected and valued throughout the process!

February 06, 2025

Johnson and Gail Walked me through the entire buying process with professionalism and very good communication Give them a raise They are a great asset to Bentley Jacksonville More

by GLOVERARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Racine
Apr 02, 2025 -

Bentley Jacksonville responded

Thank you so much! We’re lucky to have Johnson and Gail on the team—they’ll be thrilled to hear your kind words.

February 04, 2025

Knowledgeable people Very helpful through the whole process Trustable Very understanding and Professional This was a very pleasurable experience More

by BERTRAND.DAMOUR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mclemore, Danny Assi
Apr 02, 2025 -

Bentley Jacksonville responded

Thank you! We're grateful for your trust and thrilled to hear the team made it a smooth and enjoyable experience. We're always here when you need us!

January 31, 2025

Horrible. No communication. I will deal with Orlando for my needs. I have purchased many luxury's cars and never had such a low unprofessional level of serv More

by RENEE.MORSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnson Dore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail
Jul 02, 2025 -

Bentley Jacksonville responded

Dear Renee, We’re truly surprised by your feedback, as our team felt this was a smooth transaction where we went above and beyond to assist you. That said, we’re sorry to hear you feel otherwise and would welcome the opportunity to understand and address any concerns you may have. TJ Samhouri General Manager

January 29, 2025

Niko, TJ and Gail, excellent attention, professional and beautiful facility. Kudos to everyone. Made the deal smooth very nice. More

by CARLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail and Niko
Apr 02, 2025 -

Bentley Jacksonville responded

Thank you, Carlos! We’re thrilled to hear Niko, TJ, and Gail took great care of you. We’ll be sure to pass along the kudos—enjoy your new ride!

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