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Bentley Jacksonville - Service Center

Jacksonville, FL

4.8
49 Reviews

49 Reviews of Bentley Jacksonville - Service Center

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April 10, 2024

Great customer service great communication stayed on top of schedule and very knowledgeable of the car and what the car needed. More

by williamais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

EXCELLENT service department. even the drivers were great. Very professional, timely, courteous and experienced. Tony was EXCELLENT. all worthy of the Bentley name. More

by barrettod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Excellent service department…Thank you Tony for your absolute professionalism in the handling of my newest purchase. More

by noblesg1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

The customer service is outstanding sam, Tom, and all those guys are great also, the breakout room well, the customer lounge been able to walk around the showroom floor and the knowledge that the salesma More

by gipson1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Customer Service was nice the respect as the way they treat you the technicians explaining everything to you More

by gipson1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
February 10, 2024

THE SERVICE DEPARTMENT WENT ABOVE AND BEYOND MY EXPECTATIONS This makes a difference for future purchases More

by CLARENCEGOODEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
February 02, 2024

Tony Escalante, as usual, was awesome during this service experience. He is courteous, friendly, and always responsive to questions or concerns I might have. Bentley Jacksonville consistently honors the Ben More

by MitchFlys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Processing to level of quality that is expected that should separate from lesser types of vehicles More

by apostle92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Excellent service from everyone on the Bentley team. They took great care of me, and my car was returned perfectly More

by JEFF@NUNBERG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Bentley Jacksonville responded

Thank you for taking the time to write about your experience! It is wonderful to hear that Tony was able to provide you with the excellent experience we strive to provide all our clients. We look forward to working with you again in the future!

December 02, 2023

Exceptional customer service, attention to detail, and superb customer amenities place this dealership in a top class all of itself. Outstanding and all aspects! More

by rfmobilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Yirak
Jan 11, 2024 -

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

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