Benton Nissan of Bessemer

The Service Department was extremely courteous. I called and spoke with them over the phone and explained my issue. They responded with a couple scenarios. It was during COVID and they were short staff, but and spoke with them over the phone and explained my issue. They responded with a couple scenarios. It was during COVID and they were short staff, but they helped me, quickly. More

Got all of my issues took care of left there happy Associate did everything that I asked cover Associate did everything that I asked cover More

I scheduled an appointment on a recall, 2 weeks later, I show up for the appointment to find out they don't have the part in stock. I was not happy, because I planned my day around this appointment. They di show up for the appointment to find out they don't have the part in stock. I was not happy, because I planned my day around this appointment. They did get the part in the next day but that was an extra trip I had to make. If you have a customer coming for a scheduled appointment, please make sure you have their part in stock! More

Jenny was amazing!!! Every issue I had was fixed and my car is riding so much smoother. The team was so nice and did an awesome job! car is riding so much smoother. The team was so nice and did an awesome job! More

Benton Nissan of Bessemer always does a good job servicing my Mursno. We will continue using them for service in the future. servicing my Mursno. We will continue using them for service in the future. More

I received great customer service and I was pleased with how fresh and clean they left my car. how fresh and clean they left my car. More

Staff was great, friendly and made us feel comfortable. We were very pleased with our first experience buying a car. We were very pleased with our first experience buying a car. More

Shan extended her hand and gave me exceptional customer service and resolved my concerns! Kudos to her. service and resolved my concerns! Kudos to her. More

Always take good care of me and my vehicles needs. I will recommend to others. recommend to others. More

Jenny was great, friendly & kept me informed how long it was taking for my service. was taking for my service. More