Benton Nissan of Bessemer
Bessemer, AL
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My saleslady and loan officer and others were great. I wasn’t pleased with how dirty the car was when I picked it up. I thought they would have done a full detail and shampoo my headliner seats and carp I wasn’t pleased with how dirty the car was when I picked it up. I thought they would have done a full detail and shampoo my headliner seats and carpet since the car had a terrible odor from the previous owner. So the cleaning service wasn’t that great. I will buy again and recommend this dealership because they corrected the issue right away and I’m very pleased with the customer service there and the team they had to thoroughly deep clean and detail my car. They even gave me a courtesy vehicle until my car was ready. Thanks Benton Nissan More
The 1st trip in bad experience. The 2nd trip started off ruff, I was getting a little bent out of shape and I did get the shop manager involved. After all that everything turned ou The 2nd trip started off ruff, I was getting a little bent out of shape and I did get the shop manager involved. After all that everything turned out just fine. Thank you Jackson and thank you Ms. BELL More
Transition of service team. They seem to be a bit disorganized and overwhelmed. They have been recording service of my vehicle on a previously owned vehicle. They seem to be a bit disorganized and overwhelmed. They have been recording service of my vehicle on a previously owned vehicle. More
Car sit for 3 days told me nothing more than what I told the man .Then wouldnt fix it .He said trying to get it under warranty or lemon .which I think it should be because I have had it in the shop 2 or3 the man .Then wouldnt fix it .He said trying to get it under warranty or lemon .which I think it should be because I have had it in the shop 2 or3 times before it was 2 years old More