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Benton Nissan of Hoover - Service Center

Hoover, AL

4.6
233 Reviews

233 Reviews of Benton Nissan of Hoover - Service Center

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March 17, 2024

My appointment time was honored, and I was glad to be able to have my services met in a timely and professional manner. More

by leslinjohnson
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Benton Nissan of Hoover responded

Thank you so much, Leslin, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 17, 2024

They did the needed maintenance in the promised time and all of the associates were friendly and helpful. More

by mabakkeelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Benton Nissan of Hoover responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Benton Nissan of Hoover!

Helpful
March 15, 2024

Very professional- timely and courteous. It only took an hour wait time. Chairs in lobby need cushions for short people More

by Mary Jean Sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Benton Nissan of Hoover responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
March 10, 2024

The dealership was very helpful in terms of getting everything straightened out with my car which included service and even gave me a free inspection. Definitely recommend benton nissan of hoover for a More

by Ngatia E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Benton Nissan of Hoover responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
March 09, 2024

I had a great experience with the service today. Will definitely be back here again. More

by Haididej25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't catch everyone's name. Everyone was great.
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Mar 11, 2024 -

Benton Nissan of Hoover responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 04, 2024

Mr. Paulick and the service team were professional and courteous every step of way. It is refreshing to see good “old fashioned” customer service! Thank you! More

by kergle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Benton Nissan of Hoover responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 04, 2024

Was good info and comments at benton nissan. Saw sales people about features on car More

by Howard
Recommend Dealer
Yes
Employees Worked With
Jason Chandler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Chiarella
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hudson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyla Hood
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Mar 05, 2024 -

Benton Nissan of Hoover responded

Thank you, Howard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Benton Nissan of Hoover.

Helpful
January 22, 2024

Not a place that I will neverrecommend to anyone. The Service Department was definitely a bad experience, several times.. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Helpful
May 18, 2023

Nothing to report. All was good. Nope Nope nope nope nope Not saying anything else. More

by PENNY_BONDS
Recommend Dealer
Yes
Employees Worked With
M sawyer
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Helpful
May 18, 2023

The worst customer service. Instead of telling me she could not find my appointment, the employee simply added us to the back of the line. I had an appointment for noon and sat More

by kle84_02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacey Prettyman
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Helpful
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