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Benton Nissan of Hoover - Service Center

Hoover, AL

4.6
237 Reviews

237 Reviews of Benton Nissan of Hoover - Service Center

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March 23, 2024

They are always professional and organized and the waiting area is always clean and everyone is always nice and respectful. More

by Griffith73129@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien
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Mar 26, 2024 -

Benton Nissan of Hoover responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Benton Nissan of Hoover.

Helpful
March 23, 2024

I dropped my car off at 8am and everyone was nice and friendly. Work was completed quickly. More

by Nlayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Benton Nissan of Hoover responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
March 23, 2024

Benton has great service. They are quick and charge a fair price. I’ll continue to go to them for service. More

by bhelliom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Benton Nissan of Hoover responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Benton Nissan of Hoover, we look forward to having you as one of our valued customers for many more years to come!

Helpful
March 21, 2024

They seem to do good work but I had to wait longer than expected for a service advisor when I arrived for my appointment. More

by Elder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wanda
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Mar 22, 2024 -

Benton Nissan of Hoover responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We apologize for the long wait and appreciate your patience. Thank you for choosing Benton Nissan of Hoover!

Helpful
March 17, 2024

My appointment time was honored, and I was glad to be able to have my services met in a timely and professional manner. More

by leslinjohnson
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Benton Nissan of Hoover responded

Thank you so much, Leslin, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 17, 2024

They did the needed maintenance in the promised time and all of the associates were friendly and helpful. More

by mabakkeelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Benton Nissan of Hoover responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Benton Nissan of Hoover!

Helpful
March 15, 2024

Very professional- timely and courteous. It only took an hour wait time. Chairs in lobby need cushions for short people More

by Mary Jean Sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Benton Nissan of Hoover responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
March 10, 2024

The dealership was very helpful in terms of getting everything straightened out with my car which included service and even gave me a free inspection. Definitely recommend benton nissan of hoover for a More

by Ngatia E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Benton Nissan of Hoover responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
March 09, 2024

I had a great experience with the service today. Will definitely be back here again. More

by Haididej25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't catch everyone's name. Everyone was great.
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Mar 11, 2024 -

Benton Nissan of Hoover responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 04, 2024

Mr. Paulick and the service team were professional and courteous every step of way. It is refreshing to see good “old fashioned” customer service! Thank you! More

by kergle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Benton Nissan of Hoover responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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