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Benzel-Busch Mercedes-Benz

Englewood, NJ

4.8
4,850 Reviews
Benzel-Busch Mercedes-Benz is the authorized Mercedes-Benz dealer at 28 Grand Ave in Englewood, NJ, family-owned by the Agresta family for nearly 50 years and part of the Benzel-Busch Family of Dealerships. We carry one of the region's largest selections of new and Certified Pre-Owned Mercedes-Benz vehicles, including AMG and Mercedes-Maybach, along with Mercedes-Benz EVs and vans. Our on-site AMG Performance Center serves drivers who want the full performance lineup, and our Certified Pre-Owned inventory passes a comprehensive Mercedes-Benz inspection. Service is handled by the Service Department at Benzel-Busch Mercedes-Benz, at the same address, with factory-trained Mercedes-Benz technicians, genuine Mercedes-Benz parts, and a Mercedes-Benz Certified Collision Center. We also operate the SMART Service Department for smart fortwo owners, gas and electric. Individual account representatives, customer loaner vehicles, and concierge service were pioneered here, and they remain part of how we work. We serve Englewood, Tenafly, Ridgewood, Fort Lee, Paramus, Edgewater, and drivers throughout Bergen County, Hudson County, and the New York metro area. Established in 1962 Benzel-Busch Motor Car was founded in Englewood by Ziggy Benzel. In 1978 he sold it to Joseph Agresta, Sr., whose family had been in transportation since the early 1900s: blacksmiths in Southern Italy and then Hudson County, NJ, a Diamond T truck dealership under Arthur Agresta I, and, through AVA Leasing Inc., early pioneers of individual vehicle leasing when the major finance companies did not yet offer it. Joe brought that service philosophy to Mercedes-Benz retail and introduced individual account representatives, customer loaner vehicles, roadside assistance and concierge service well before the industry adopted them. He also put the dealership to work in the community, supporting local charities, sports leagues, schools and hospitals. His children run the business today as the Benzel-Busch Family of Dealerships: Benzel-Busch Mercedes-Benz in Englewood, Mercedes-Benz of Orange County in Harriman, NY, and Genesis of Englewood, with Maybach and smart added along the way.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,850 reviews

November 04, 2010

great experience all around from start to finish. great experience all around from start to finish. Went in with expectations of professionals and got what i expected. negotiated and confirmed More

by chongkim74
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
David Hong
October 24, 2010

David is a wonderful and professional person. He is very attentive and works with you in obtaining a vehicle to meet your needs and at the price that does not breaks one's pocket. I have recommended 5 of my More

by wmccoy
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
David Hong
October 19, 2010

Excellent experience. Have been in the market for a new E-Class when I heard about the folks at Benzel from a colleague. David was extremely helpful, and genuinely seemed to care about getting be the best More

by matthewfox
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
David Hong
October 18, 2010

I walked into the show room not knowing much about the newer mercedes models. Dave came by and told me everything i wanted to know about the improvements of the newer engines over the older models. I felt More

by mlee100
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Price
Recommend Dealer
Yes
Employees Worked With
Dave Hong`
October 15, 2010

I always thought of Benz to be bit pricey for my budget and never imagined to buy my very own. So instead always settled for Jap-imports. But David, with his knowledge and experties on Benz and the differe More

by perry1082
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
David Hong
October 11, 2010

My local dealership nor my previous salesman in Ct did not even get back to me when I sought out their dealership with phone calls and emails since my lease was coming due in the next 4 months. Frustrated More

by moet213
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Recommend Dealer
Yes
Employees Worked With
David Hong and Salvino
October 06, 2010

Past 10 years, I had bought a cars from 4 different Dealership before. All of them were famous Dealer like a Prestige, Rallye, Defeo and Hassel. So some how, I know what the sales person is talking More

by junhohimesong
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hong
October 05, 2010

I bought a car here 4 weeks ago and am very happy with both the car and the level of service I have received from this dealership; especially the salesman, Dave Hong. Since I've had several bad experience More

by wh1009
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hong
October 05, 2010

My experience in purchasing a new Mercedez coupe was outstanding. The overall experience in working with this particular dealership was much different than my previous experiences Ive had with our oth More

by weskim
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hong
August 31, 2010

Chris Iseman is a gentleman who goes above and beyond. It was a pleasure dealing with him.I have always purchased SL's and really, they are for the most part problem free. My previous experiences were with More

by brnqlc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
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