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Benzel-Busch Motor Car
Englewood, NJ
4,782 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,782 reviews
June 30, 2016
The Gold Standard for Service Bezel-Busch is the Gold Standard for Service. I have been dealing with them for over 17 years. During those years they have serviced my ML320, GLK350 Bezel-Busch is the Gold Standard for Service. I have been dealing with them for over 17 years. During those years they have serviced my ML320, GLK350 and C240. Friendly, knowledgeable, professional with excellent communication and follow-up with clients. I recommend them highly. Andrew D Pogogeff More
by andyp
Employees Worked With
Chris Iseman and Frank Scott
June 30, 2016
Excellent Very professional, attentive, thorough. Listened to my concerns about the car, and provided ongoing feedback re status of the repairs. Car fixed and Very professional, attentive, thorough. Listened to my concerns about the car, and provided ongoing feedback re status of the repairs. Car fixed and runs perfect. More
by Amgguy777
Employees Worked With
Frank Armando
June 29, 2016
I love the loner car and my car was well serviced I am pleased with the service that l received. When l left my car for 5 day, I received a very good loner car that l enjoyed quite a bit. I am pleased with the service that l received. When l left my car for 5 day, I received a very good loner car that l enjoyed quite a bit. More
by Daniel
Employees Worked With
Mike Kim
June 29, 2016
E400 putchase Mike Messina is the best. Quality guy, straightforward, accommodating, and most importantly, honest. I've been buying cars from him for years and o Mike Messina is the best. Quality guy, straightforward, accommodating, and most importantly, honest. I've been buying cars from him for years and only hope he never retires. Excellent experience all around More
by WCLBanker
Employees Worked With
Michael Messina
June 26, 2016
problem free, very polite, very attentive It's always a pleasure to deal with Jason, takes all the work out of getting service and getting everything done correctly. Never a problem when deali It's always a pleasure to deal with Jason, takes all the work out of getting service and getting everything done correctly. Never a problem when dealing with great people like Jason. More
by frank vuono
Employees Worked With
Jason Burgoyne
June 26, 2016
The best of Benz. You must try it to believe it. From the call to set up the appointment, to the feed back, to the explanation of charges. The best. You must try it to believe it. From the call to set up the appointment, to the feed back, to the explanation of charges. The best. More
by tonyc
Employees Worked With
I dont know.
June 25, 2016
Thanks Elizabeth for your Honesty and Knowledge Visited Benzel-Busch looking for the new C300 Coupe. I had made an appointment with Elizabeth, which she confirmed in a professional manner. We spent Visited Benzel-Busch looking for the new C300 Coupe. I had made an appointment with Elizabeth, which she confirmed in a professional manner. We spent three hours test driving and learning about not only the C300 coupe, but other Mercedes' as well. Elizabeth took the time to answer all of our questions. Although we didn't drive home that day with the C300 Coupe, we know one day we will, and Benzel-Busch will be the dealer we buy it from. Elizabeth made us feel like family. More
by SBM
Employees Worked With
June 22, 2016
Service I called the service department at 11:10am Saturday and was able to bring in my vehicle immediately. They diagnosed the issue and repaired in less tha I called the service department at 11:10am Saturday and was able to bring in my vehicle immediately. They diagnosed the issue and repaired in less than a hour. The entire process of dealing with all of your employees was outstanding. Thanks so much. More
by pflowers222
Employees Worked With
Chris Szelag
June 22, 2016
Courteous, Thorough, Gratis Went to dealer when warning indicators started co.ING on for lights and tire inflation monitor.within 45 minutes car was checked and I was told only p Went to dealer when warning indicators started co.ING on for lights and tire inflation monitor.within 45 minutes car was checked and I was told only problem was battery wearing down (96,000 miles).but replacement could wait till next service in several months. Everyone was courteous, friendly and there was no charge for the check up. Great place! More
by LSF
Employees Worked With
Frank Armando
June 21, 2016
Excellent Service I had a visit to your dealership because my C300 MB had a malfunction in the GPS system. Mr. Herman was very nice and professional in deal with my lo I had a visit to your dealership because my C300 MB had a malfunction in the GPS system. Mr. Herman was very nice and professional in deal with my loaner car and repair issues. I am very much satisfied. Yingmin Liu More
by helena
Employees Worked With
