Joseph Herman
Joseph Herman at Benzel-Busch Motor Car
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Joseph Herman

General Sales Manager

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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4.8
203 Reviews

Dealership Experience

34 yrs, 2 mos

4.8

203 Reviews

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203 Reviews of Joseph Herman

November 13, 2023

Dealership Rating
Employee Rating

It was my first time buying a Mercedes and the dealership and sales person were super nice and helpful. They explained everything and worked out a great deal More

by nfakhimi
Sales Price Transparency
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Recommend Dealer
Yes
Nov 14, 2023

Benzel-Busch Motor Car responded

That's fantastic to hear! Buying a new car, especially a Mercedes, can be an exciting and significant experience. It's great that you had a positive interaction with the dealership and salesperson. A good buying experience can make the process more enjoyable and set a positive tone for your ownership. Regards, Michael Hill mhill@benzelbusch.com

November 02, 2023

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Dislike car dealers love this store! Easy transaction, made to feel welcome and appreciated. Great value Great service. More

by clothesdr
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Recommend Dealer
Yes
Nov 03, 2023

Benzel-Busch Motor Car responded

It's wonderful to hear that you had a positive experience at the store and with Lino. Easy transactions and feeling welcome and appreciated are important aspects of a good customer experience, and it's great to know that you found value and received excellent service. Regards, Michael Hill mhill@benzelbusch.com

September 06, 2023

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Amazing dealership! This was a great experience. I would strongly recommend Benzel-Busch to everyone. More

by LarryM
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Recommend Dealer
Yes
Sep 12, 2023

Benzel-Busch Motor Car responded

Thank you so much for your kind words and for recognizing Benzel-Busch as an amazing dealership. We're thrilled to hear that your experience with Orlando was great. Your recommendation means a lot to us, and we appreciate your trust in us. We're dedicated to providing exceptional service to all our customers, and it's feedback like yours that motivates us to keep doing our best. Regards, Michael Hill mhill@benzelbusch.com

August 16, 2023

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The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More

by SAMMYBLOOM39
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Recommend Dealer
Yes
Aug 16, 2023

Benzel-Busch Motor Car responded

We are thrilled to hear about your exceptional experience at our dealership! Providing a professional and immaculately clean environment is of utmost importance to us. We are delighted that Doug Ryan stood out as a knowledgeable, courteous, and helpful member of our team. Your trust in his expertise and dedication is greatly appreciated. Regards, Michael Hill

August 10, 2023

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The best dealership in Bergen County New Jersey by far. Would not hesitate to purchase another car from them. More

by JOHNM24
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Recommend Dealer
Yes
Aug 16, 2023

Benzel-Busch Motor Car responded

Thank you for your kind words and for considering us the best dealership in Bergen County, New Jersey! We're truly honored by your praise and your willingness to choose us for your automotive needs. Your confidence in us is greatly appreciated, and we're thrilled to hear that you wouldn't hesitate to purchase another car from our dealership. If you ever decide to explore another vehicle purchase or have any questions, please feel free to reach out. We're here to provide you with the same exceptional service that you've come to expect. Thank you once again for your support, and we look forward to the possibility of serving you again in the future! Regards, Michael Hill mhill@benzelbusch.com

August 02, 2023

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Great experience also have total admiration also for my service advisor Frank Armando Been buying cars there for over 30 years More

by Edwgol
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Recommend Dealer
Yes
Aug 03, 2023

Benzel-Busch Motor Car responded

Thank you for sharing your wonderful feedback with us! We are thrilled to hear about your great experience and your continued loyalty over the past 30 years. At [Car Dealership Name], we strive to provide top-notch service, and it's heartwarming to know that Frank Armando, your service advisor, has left such a positive impression on you. Frank is a valued member of our team, and we are proud to have him taking care of our customers like you. We will make sure to pass on your compliments to him and recognize his outstanding dedication to providing excellent service. Regards, Michael Hill mhill@benzelbusch.com

June 26, 2023

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Benzel Busch has been my go-to dealer for 17 years and nearly a dozen vehicles. Family-run, relationship-oriented stores like this are the reason I do business. Large corporate-owned dealerships cannot More

by KBREITENSTEIN
Service Price Transparency
Recommend Dealer
Yes

June 10, 2023

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I had FIRST CLASS service form start to finish! I LOVE my car so much!! More

by GARNERF7
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Simsek, Stacy Fowler

May 19, 2023

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Jimmy and Joe made this my best experience ever while shopping for a new car and I have bought or leases over 30 cars in the past More

by JASON28P
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Stacy Fowler, James Scott

May 18, 2023

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Employee Rating

Benzel Busch and Frank Armando continue to excel in customer service. I would not think of going anywhere else. This is my 7th car from Benzel Busch and Frank Armando has been my "inside" guy t More

by vjc207
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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