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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,256 Reviews

2,256 Reviews of Benzel-Busch Motor Car - Service Center

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November 09, 2020

My experience at the dealership was always good especially with my advisor Chris iceman I feel like he always have my best interest when it comes to my car thank you More

by Kellis1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris iceman, Kathy Zagula
November 08, 2020

Very thorough and clear when presented all the things they going to do with the car. Including those upgrading or recall things. They gives us costing and options. More

by philanza56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris huling
November 06, 2020

It is easy to access the service staffs to make appointment, and get helps from manager to take care my car call back for airbag replacement. More

by cheng_rong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Excellent. From the moment i dropped off the car. There was total respect for my time and professionalism. They knew me from past experience and took care of me More

by dipcat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

I had 2 blown tires from the GW bridge. Dave Tangin got me right in and fixed the problem. (Expensive but timely). Got done in about 90 minutes. More

by MIEMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangin
November 04, 2020

The service was Quick and seamless. I was able to book an appointment very easily. Christopher Almanzar kept me informed of all services. Thank you! More

by FUNERARIAALVAREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
November 03, 2020

Micheal Ehrlich was amazing! He and the team at Mercedes made me feel like a queen. Micheal resolved an issue with my vehicle registration and kept me informed of the process. He got the job done and I will More

by BROWNJOANN0718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Professional. The guys at the repair center and who delivered the car after service are awesome!!! They were punctual and professional. Thank you so much! More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
October 31, 2020

The staff was very helpful, professional and I was pleased with how my car was taken care of. All my concerns were addressed to my satisfaction. Thank you More

by NGBRENNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangen
October 30, 2020

Throughout my lease, I have had the best experience whenever anything came up that needed to be taken care of, or for routine service. John Powell and the entire service department is top notch. More

by Adetrolio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
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