Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,258 Reviews of Benzel-Busch Motor Car - Service Center
My vehicle was towed there for a flat. I got a call that a check engine light was on and they couldn’t explain what it was. I get the vehicle and the rear sensor has been pushed in. They said it was like th a check engine light was on and they couldn’t explain what it was. I get the vehicle and the rear sensor has been pushed in. They said it was like that when they received it. Why couldn’t they address the issue there. Not happy with the way they handles my service. More
Great service By appointment, everything was arranged. We're so pleased to received prompt and great service. We'll return to Benzel Busch with our cars needs. By appointment, everything was arranged. We're so pleased to received prompt and great service. We'll return to Benzel Busch with our cars needs. More
Top Notch Customer Service & Service From the minute I pulled up to Benzel Busch to when my car was delivered back to me, the service was impeccable. There is no better place in the tri From the minute I pulled up to Benzel Busch to when my car was delivered back to me, the service was impeccable. There is no better place in the tri-state area to purchase or service your MB. Sossio and his team are professional, polite, knowledgeable and true pleasure to deal with. Benzel is 5 star + More
Prompt and excellent serviceReceived the appointment Prompt and excellent service Received the appointment time I needed and service was performed in timely manner I will always return to Benzel Busch Prompt and excellent service Received the appointment time I needed and service was performed in timely manner I will always return to Benzel Busch with my car needs More
good service I went in for Service and also recall that couldn't be performed, couldn't get the software for the recall to apply. Suggestion was to try Manhattan I went in for Service and also recall that couldn't be performed, couldn't get the software for the recall to apply. Suggestion was to try Manhattan Mercedes and they couldn't find the recall, I sent the recall information to Manhattan Mercedes and they suggested to come back in December, recall was to recent. More
Top notch service and assistance from start to finish From the moment I reached out for support on my vehicle, Benzel-Busch supported me and resolved my car problem. After jump starting my car (Afir) a fe From the moment I reached out for support on my vehicle, Benzel-Busch supported me and resolved my car problem. After jump starting my car (Afir) a few times, I brought my car in and was greeted by Fernando who was efficient and courteous. He took down my information and guided me into the customer waiting area. Chris Iseman helped initiate the service appointment to repair my battery and kept me in the loop throughout the entire process. My car is doing great! THANK YOU everyone - those I interacted with and those behind the scenes who made my service experience smooth and pain free, especially during this COVID-19 time! Grateful and will be recommending you to friends and family. More
Treated well and in a timely manner. Everyone was great especially Selena and Chris Huing. A wonderful experience this time and want to work with the same employees overtime I visit. Than Everyone was great especially Selena and Chris Huing. A wonderful experience this time and want to work with the same employees overtime I visit. Thank you Selena and Chris. More
Always the best service!! Thank you Chria Iseman. Very happy with service department and kind caring staff. Loaner car was nice and clean as well. happy with service department and kind caring staff. Loaner car was nice and clean as well. More
It was a great experience to see that I was able to schedule my annual maintenance through email, have an attendant pick up my car, leave a loaner, received updates and had my car delivered all easygoi schedule my annual maintenance through email, have an attendant pick up my car, leave a loaner, received updates and had my car delivered all easygoing even during this difficult time, thank you More
Service drop off, loaner car and pick up very easy. Our car came back very clean. Was not happy I was told that I needed new front rotors and pads after you just replaced pads 6,000 miles ago (Sept) and car came back very clean. Was not happy I was told that I needed new front rotors and pads after you just replaced pads 6,000 miles ago (Sept) and said rotors were fine and now would have to again get new pads which are still fine. More