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Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,256 Reviews of Benzel-Busch Motor Car - Service Center
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February 26, 2020
Great place. Great people. Always bring my cars here and have always been treated great. Looking forward to work with Frank Armando again. Thank you. have always been treated great. Looking forward to work with Frank Armando again. Thank you. More
by JULIOJHH91
Verified CustomerEmployees Worked With
Frank Armando
February 25, 2020
Very upset that after being a customer 20 years u did not honor the 400 plus dollars that I had pd for service and not used as I was incapacitated. I will not be using your dealership in the future nor will honor the 400 plus dollars that I had pd for service and not used as I was incapacitated. I will not be using your dealership in the future nor will I purchase another Mercedes More
by BESTMA1
Employees Worked With
February 25, 2020
Scott Bateman is a true asset to your dealership! He really goes above and beyond to care for the customer. His service is so professional and he problem solves in a timely manner, as well as courteousl really goes above and beyond to care for the customer. His service is so professional and he problem solves in a timely manner, as well as courteously. More
by SW
Employees Worked With
Scott Bateman
February 25, 2020
Excellent Service and very courteous staff Expectation have been exceeded. Marko and other staff were very nice and very courteous. The dealership offered me a loaner car without asking for it. Expectation have been exceeded. Marko and other staff were very nice and very courteous. The dealership offered me a loaner car without asking for it. I will go back again when my car need service. More
by HODEH626
Employees Worked With
Marco Bernuy
February 23, 2020
Tim was very responsive and professional. He perceived that I would need an SUV loaner and got one for me. He provided me with his contact info in case I had any questions. He also understood my schedul that I would need an SUV loaner and got one for me. He provided me with his contact info in case I had any questions. He also understood my schedule. Excellent experience. More
by Pete Morgan
February 23, 2020
Great service. On time kept informed. This requirement for. Twenty five words is ridiculous. Next time I’ll delete this entire report. Dealer service is excellent, well cared for thank tou for. Twenty five words is ridiculous. Next time I’ll delete this entire report. Dealer service is excellent, well cared for thank tou More
by Francinelembo55
February 23, 2020
Everything that was performed was done properly. The valet guys from Carcierge Valet were excellent. I was in and out within 2 hours. I will come back. valet guys from Carcierge Valet were excellent. I was in and out within 2 hours. I will come back. More
by Benz S63
Employees Worked With
February 23, 2020
Customer service team is 100% dedicated to the needs of customers. I am making this statement based on my experience for over a decade. Service team will go out of their way to satisfy customer satisfacti customers. I am making this statement based on my experience for over a decade. Service team will go out of their way to satisfy customer satisfaction. More
by jackt
February 22, 2020
Chris Huling in the Service, he’s doing a great job!He Chris Huling in the Service, he’s doing a great job! He found the recalls and scheduled to fix and got the loaner car, too. Chris Huling in the Service, he’s doing a great job! He found the recalls and scheduled to fix and got the loaner car, too. More
by SIYONGYU
February 21, 2020
Express service at the dealership is great. Christopher was great. In and out in one hour even with a car wash. Coffee is also good was great. In and out in one hour even with a car wash. Coffee is also good More
by JAMES348
Employees Worked With
