Benzel-Busch Motor Car - Service Center

Excellent and courteous customer service... updates and follow-up were punctual. All work requested to be performed was taken care of... including some additi and courteous customer service... updates and follow-up were punctual. All work requested to be performed was taken care of... including some additional things that were found during service check. More

Best service ever!! John Powell in service is amazing!!! He should be recognized for his patience & understanding of the concerns as consumers we have with our vehicles. John Powell in service is amazing!!! He should be recognized for his patience & understanding of the concerns as consumers we have with our vehicles. He is thorough and explains everything. He should be recognized for his excellence at Benzel. More

Maintenance It was exceptional experience of my vehicle service. Min Kim who was representative of Benzel-Busch Service gave me an exceptional service with kindne It was exceptional experience of my vehicle service. Min Kim who was representative of Benzel-Busch Service gave me an exceptional service with kindness. I highly recommend him to my friend to have service. Moreover, Benzel-Busch need more service representative as Min Kim. More

Easy, fast service...I never have to cancel my office hours. The loaner car is always ready for me. My service rep (Socio) is friendly, pleasant and very accommodating. My car was clean and well serviced! The loaner car is always ready for me. My service rep (Socio) is friendly, pleasant and very accommodating. My car was clean and well serviced! More

Wow... Wonderful as Usual Whenever I visit Benzel-Busch I am treated very professionally and courteously. I am never disappointed in the manner by which I am treated. Great i Whenever I visit Benzel-Busch I am treated very professionally and courteously. I am never disappointed in the manner by which I am treated. Great in all respects. More

Wonderful experience. I love dealing with Benzel Busch! I have been a customer of Benzel Busch since 1986 when I just did not feel like Prestige Motors was properly taking care of me. After switching I have I have been a customer of Benzel Busch since 1986 when I just did not feel like Prestige Motors was properly taking care of me. After switching I have bought about 35 trucks and cars up until my purchase recently of a 2018 AMG Mercedes Truck. Whenever I have a service need I call Min Kim at Benzel Busch and he is the best of the best! Everything is always fixed and Min personally watches and checks what needed to be done. I highly recommend Benzel Busch! More

Perfect service Everyone was friendly, knowledgeable, worked together.... answered my questions before I even got a chance to ask. Was so quick not got a chance to f Everyone was friendly, knowledgeable, worked together.... answered my questions before I even got a chance to ask. Was so quick not got a chance to finish reading magazine. Thank you, Jerry More

Quality It differs from the other dealers and shows Mercedes Benz quality exactly.. Customer waiting area was clean, coffee and tea , snack services are nice It differs from the other dealers and shows Mercedes Benz quality exactly.. Customer waiting area was clean, coffee and tea , snack services are nice and the staff is so kind , professional.. I didn t wait much, the staff kept me informed while I was waiting.. More

Great Service Had to bring my car in just before the holidays for a service issue. Min was incredibly knowledgeable and proactive! He coordinated a service plan and Had to bring my car in just before the holidays for a service issue. Min was incredibly knowledgeable and proactive! He coordinated a service plan and secured a loaner vehicle immediately (at a very busy time). He kept me on the progress of the repair and made my experience seamless. Benzel-Busch always delivers quality and Min is a fantastic "Ambassador"! More

Excellent! V I am a true fan of Benzel-Busch Service Department and Mercedes! Mercedes towed my ML-350 to Englewood. That went very well. Min was on the phone w I am a true fan of Benzel-Busch Service Department and Mercedes! Mercedes towed my ML-350 to Englewood. That went very well. Min was on the phone with me minutes after the car arrived and gave me a good overview of the next steps. Min also followed up the next morning with a full review. Benzel-Busch was extremely fair with the billing. I am a very happy customer! More