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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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May 05, 2017

brough car in for service. I have Chris Iseman as my service represenative who as always has my best interest at heart.Chris always explains to me in simple terms what i need t More

by goldberg,stanley44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
May 22, 2017 -

Benzel-Busch Motor Car responded

Dear goldberg.stanley44, Thank you for bringing in your vehicle for service and for taking the time to mention Chris Iseman. We are happy to hear your car is in good running condition. If there is anything we can do for you, please do not hesitate to call us. Sincerely, Willy Aramayo Client Relations Manager

May 05, 2017

Chris Iseman and the rest of the crew were exceptional! I have been a customer at Benzel-Busch for over 10 years. Benzel- Busch is an exceptional organization that I always feel comfortable buying and servi More

by Ang123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
May 22, 2017 -

Benzel-Busch Motor Car responded

Hello Ang123, We are happy to hear that Chris Iseman and the rest of the crew were exceptional. We look forward servicing your vehicle in the near future. Thank you, Willy Aramayo Client Relations Manager

April 20, 2017

Excellent Service as Usual I have been a customer at Benzel-Busch for many years and the service and sales departments are exceptional. I have previously owned BMW and Audi, but More

by frankc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2017 -

Benzel-Busch Motor Car responded

Dear frankc, Thank you for giving us an opportunity. Welcome to the family!! Sincerely, Willy Aramayo Client Relations Manager

April 15, 2017

Not surprising another great service experience The service at Benzel-Busch is outstanding.My service adviser was Chris Iseman. Chris is on every aspect of the service experience.He is very thorou More

by Howard L Wiener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Apr 25, 2017 -

Benzel-Busch Motor Car responded

Dear Howard Wiener, Thank you for expressing your thoughts about Chris Iseman. We appreciate your feedback and business. We will make sure we pass along the message to him and the rest of the team. Kind Regards, Willy Aramayo Client Relations Manager

April 07, 2017

service great, courteous , extremely friendly , they ordered the part from Germany, fixed the problem, I couldn't be happier with the result, my experience c More

by omar omar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Benzel-Busch Motor Car responded

Hello omar omar, we are very pleased to know that you received great service! Thank you for your kind review.

April 05, 2017

A great bunch of guys to work with very helpful. My service representative was exceptional name is Bob I was just a little disappointed that the radio was as expensive as it was and that I trade in I More

by Paul Bogosian III
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob , Dennis Hill, Jose Perez
Jul 11, 2017 -

Benzel-Busch Motor Car responded

Hello Paul Bogosian III, we are glad you were happy with your service at Benzel Busch! Thank you for your great review.

April 04, 2017

VERY PROFESSIONAL. GREAT WORK. I HAVE BEEN A LOYAL CUSTOMER TO BENZEL BUSCH SINCE 1985, JOE HERMAN IN MANAGEMENT, PAT CAPASSO IN SALES, ARE THE BEST.WOULD NEVER SHOP A MERCEDES ANY More

by PAUL ASSENZA 15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BOB BERG
Apr 05, 2017 -

Benzel-Busch Motor Car responded

Dear Paul Assenza, Thank you so much for being with us since 1985. We appreciate your comments. Sincerely, Willy Aramayo Client Relations Manager

March 26, 2017

There when I needed you I had a flat tire at 6 PM and had to arrange for service that night as we were leaving on a trip the next morning. Benzel Busch Service understood the More

by Robert S Peckar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Dangen in Service.
Apr 05, 2017 -

Benzel-Busch Motor Car responded

Hello Robert Peckar, We are sorry to hear you had a flat, but happy that we were there for you. We are driven to delight and love to hear stories like this. We wish you the best, and thank you for sharing with us. Kind Regards, Willy Aramayo Client Relations Manager

March 26, 2017

A pleasurable experience Overall a good experience. My service adviser was extremely helpful.I needed a loaner car and received a spotless new C-300 ,with a full tank of gas i More

by garyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen
Apr 05, 2017 -

Benzel-Busch Motor Car responded

Dear Garyg, We are happy to know you had a pleasurable experience. Nothing better that picking up your car from service and having it look like it just came of the showroom floor. Thank you for your patronage. Thank you, Willy Aramayo Client Relations Manager

March 20, 2017

Excelent As always, very friendly and professional. When it comes to sales, Giovanni Barbaro is fantastic, and as far as service, Frank Armando is outstanding More

by Raul44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Apr 06, 2017 -

Benzel-Busch Motor Car responded

Hello Raul44, We will pass along the nice comments about Giovanni and Frank. Thank you for your patronage. Sincerely, Willy Aramayo Client Relations Manager

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