Frank Lauro
Frank Lauro at Benzel-Busch Mercedes-Benz

Frank Lauro

Sales Consultant

Benzel-Busch Mercedes-Benz

28 Grand Ave
Englewood, NJ 07631

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4.8
102 Reviews

Dealership Experience

24 yrs, 7 mos

4.8

102 Reviews

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102 Reviews of Frank Lauro

October 16, 2026

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Employee Rating

Great experience at Benzel-Busch. Frank took a lot of time to go over the car features and available inventory. More

by ANDREA.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Enrique

July 08, 2026

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Employee Rating

4th purchase from m Benzel. Their service and sales department are excellent. I will continue to buy from them and keep sending friends and family. More

by maxchitley
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Kalajian

May 31, 2026

Dealership Rating
Employee Rating

Frank has been very professional, knowledgeable and responsive to all our needs. He has spent several hours with my wife explaining the operation of our new station wagon More

by AKANTER847
Trade-in Experience
Recommend Dealer
Yes

May 27, 2026

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Employee Rating

The staff here really go above and beyond. I had a really good experience and would buy again from dealership and would recommend to family and friends. More

by Howie
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Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez

May 21, 2026

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Employee Rating

Frank was outstanding throughout the process and was very well versed in all aspects of the car. He was also very communicative and spent a significant amount of time with us looking at the various models. More

by JOSESANTOS2624
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Finance Experience
Recommend Dealer
Yes

May 06, 2026

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All good things to say about all the people from Salem to the financial to service More

by JOEPETRIELLO713
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Recommend Dealer
Yes

October 10, 2025

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My only issue is how tight and busy service is . I think you need more room More

by LAUREN.NOBEL
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Recommend Dealer
Yes

September 03, 2025

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People easy and straightforward to deal with throughout the transaction, We deal with them again. More

by NVOUY
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Recommend Dealer
Yes

July 11, 2025

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Employee Rating

All smooth efficient Frank gave what we needed including maintenance plan. Victoria technician explained about auton More

by MDSCHLUFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez , Chris Huling

May 22, 2025

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Employee Rating

Sale rep was Very attentive and the whole team was polite. Everything was done in a timely fashion More

by TSTBERNARD
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Recommend Dealer
Yes
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