Frank Lauro

Frank was outstanding throughout the process and was very well versed in all aspects of the car. He was also very communicative and spent a significant amount of time with us looking at the various models. well versed in all aspects of the car. He was also very communicative and spent a significant amount of time with us looking at the various models. More

by JOSESANTOS2624 Verified Customer Verified Customer

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All good things to say about all the people from Salem to the financial to service the financial to service More

by JOEPETRIELLO713 Verified Customer Verified Customer

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My only issue is how tight and busy service is . I think you need more room I think you need more room More

by LAUREN.NOBEL Verified Customer Verified Customer

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People easy and straightforward to deal with throughout the transaction, We deal with them again. the transaction, We deal with them again. More

by NVOUY Verified Customer Verified Customer

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All smooth efficient Frank gave what we needed including maintenance plan. Victoria technician explained about auton maintenance plan. Victoria technician explained about auton More

by MDSCHLUFF Verified Customer Verified Customer

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Sale rep was Very attentive and the whole team was polite. Everything was done in a timely fashion polite. Everything was done in a timely fashion More

by TSTBERNARD Verified Customer Verified Customer

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Frank is best sales ever. This is my second car with him. Great service and professional knowledge! This is my second car with him. Great service and professional knowledge! More

by XINXIN.HANNAH Verified Customer Verified Customer

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Hey professional, genuinely wonderful person. Everything he said was as he said it would be and more Everything he said was as he said it would be and more More

by MICHAELD1512 Verified Customer Verified Customer

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Excellent customer service. I highly recommend Frank and his team on your new car needs. I highly recommend Frank and his team on your new car needs. More

by ttracy1026 Verified Customer Verified Customer

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My last name was misspelled when setting up the account email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on a weekly basis for two months - no response. This is by far the worst experience i ever had with Mercedes Benz and it’s my 5th MB car! More

by YAGO.TENORIO Verified Customer Verified Customer

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