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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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December 03, 2016

Mike Kim at the service department is the best. Was planning to wait for a flat tire. The wait was about 3-4 hours due the number of flats that drove in. Mike was able to offer a loaner encouragin More

by Normannng88@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kim
Dec 06, 2016 -

Benzel-Busch Motor Car responded

Hello Normannng88@hotmail.com, We are happy to hear that Mike Kim was able to accommodate you with a loaner vehicle when you needed it. Kind Regards, Willy Aramayo Client Relations Manager

December 03, 2016

Chhris Iseman is the BEST!!! Every time I service the car at Benzel Busch it is clean, prompt and professional! Chris Iseman makes it even better with his expertise and kindness More

by Snoopy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Dec 06, 2016 -

Benzel-Busch Motor Car responded

Hello Snoopy! Thank you for recognizing Chris Iseman, we are happy that he was able to provide you with the best service possible. Kind Regards, Willy Aramayo Client Relations Manager

December 02, 2016

"Outstanding Service " I continue to be impressed with the professionalism and attention to every detail from leasing my car to a routine oil change. The staff is always fri More

by DLR12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service department
Dec 06, 2016 -

Benzel-Busch Motor Car responded

Dear DLR12, Thank you so much for your kind words. We hope to continue to provide you with outstanding service in the future. Kind Regards, Willy Aramayo Client Relations Manager

December 02, 2016

Service Benzel-Busch has exceptional sale and service departments . From the moment of vehicle purchase I have experienced great service , professionalism and More

by BZS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhon Powell
Dec 06, 2016 -

Benzel-Busch Motor Car responded

Hello BZS, Thank you for taking the time to share your comments. We strive to provide you with exceptional service. Kind Regards, Willy Aramayo Client Relations Manager

November 29, 2016

efficient and competent I always use David Dangen for all my service needs. He takes care of me promptly and efficiently. I am very pleased with the service. More

by orabry23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVID DANGEN
Dec 01, 2016 -

Benzel-Busch Motor Car responded

Thank you for taking the time to leave us a review, David and our team are always happy to help in any way! Willy Aramayo Client Relations Manager

November 29, 2016

Excellent services for 20,000 Miles Maintaince staffs are very attentive and Mr. Min is very honest and very helpful. He described me why I do need services(I changed 2 wheels) in great manner. A More

by BBMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Min Kim
Dec 01, 2016 -

Benzel-Busch Motor Car responded

Thanks BBMB! We're glad to hear Min provided you with honest and helpful service for your car! Be sure to stop by or call us if there is anything else we can do for you! Willy Aramayo Client Relations Manager

November 25, 2016

Good Customer Service Too The care that is afforded the customer at Benzel Busch is second to none! I always feel as though they value me as a customer and a person! The servic More

by fheagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Dec 01, 2016 -

Benzel-Busch Motor Car responded

Thank you Fheagle! We are glad to provide you with courteous quick and efficient service always! And we appreciate your feedback! Willy Aramayo Client Relations Manager

November 21, 2016

Quick in, Quick out As soon as I handed my key, I just sat in the lounge room and Chris briefed me on the service to be done came with the paper work to sign. When the wo More

by Arnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Almanzar
Nov 22, 2016 -

Benzel-Busch Motor Car responded

Hello Arnie, We are happy that we were able to service your vehicle quickly while you waited in our lounge. Thank you very much for your feedback. Sincerely, Willy Aramayo Client Relations Manager

Nov 25, 2016 -

Benzel-Busch Motor Car responded

Hi Arnie, Thank you for writing us a review, We're so glad to hear that Chris made your experience here with us pleasant. Be sure to stop by soon if theirs anything else we can do for you! Willy Aramayo Customer Relations Manager

November 19, 2016

Great service Outstanding service and I waited a little longer then estimated however, the experience here is worth. Previously I owned an Audi and would take it to More

by Mercwill12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ehrlich
Nov 22, 2016 -

Benzel-Busch Motor Car responded

Hi Mercwill12, We apologize to keep you waiting, but happy to know you were satisfied. Thank you for your comments. Kind Regards, Willy Aramayo Client Relations Manager

November 17, 2016

Great service I always get great service at Mercedes in Englewood, NJ. David, was very professional and courteous and got me on my way back to work in a timely ma More

by Rita Vaccaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Nov 22, 2016 -

Benzel-Busch Motor Car responded

Hello Rita Vaccaro, We will always strive to provide you with great service. Thank you for your feedback. Kind Regards, Willy Aramayo Client Relations Manager

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