Benzel-Busch Motor Car - Service Center

My impression at Benzel Busch service had often been service reps are trained to place pressure on customers to sell more service. Under such pressure I often felt uncomfortable and even not trust their service reps are trained to place pressure on customers to sell more service. Under such pressure I often felt uncomfortable and even not trust their suggestions. David pointed out exactly what was needed and made me feel he was a person good and honest with his judgement of the problem and the repair recommended. More

Outstanding service from sales person Pete! He was caring and gladly brought the vehicle to my home for exchange with my trade in vehicle. He was caring and gladly brought the vehicle to my home for exchange with my trade in vehicle. More

Excellent service. Excellent staff. My car was also ready two hours before I was to pick it up. Excellent staff. My car was also ready two hours before I was to pick it up. More

Could make enterprise rental easier. Did not get full detailed report after service as expected. Did not get full detailed report after service as expected. More

The service and collision department at Benzel-Busch did a great job in repair my vehicle. I had a wiring harness issue which had to be custom made. The team, lead by Neil, accurately took me through the pr a great job in repair my vehicle. I had a wiring harness issue which had to be custom made. The team, lead by Neil, accurately took me through the process. They were informative and really gave me an assurance that my vehicle would be like new when the repairs were completed! They were right - my vehicle was returned better than new More

The representative Christ is awesome and a phenomenal guy. His services were very professional and friendly. He walked me through the process and put my mind at ease. Excellent employee. guy. His services were very professional and friendly. He walked me through the process and put my mind at ease. Excellent employee. More

Neil provided a great experience for me, he was kind and sufficient. Thank you Neil for a great experience. sufficient. Thank you Neil for a great experience. More

The service was turned around as they said. Everything seems to be corrected at this point. Thank you Everything seems to be corrected at this point. Thank you More

The service experience has been very good. Timely response and overall very good experience. If the team can send an email summarizing the service details and rationale then it will be better. Timely response and overall very good experience. If the team can send an email summarizing the service details and rationale then it will be better. More

Very prompt in response for service. All staff are courteous in communication and always professional. All staff are courteous in communication and always professional. More