Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,258 Reviews of Benzel-Busch Motor Car - Service Center
David Tangen is excellent., He always gives us great service. David is responsible,attentive to what needs to be done and keeps us informed along the way. Thank you so much. service. David is responsible,attentive to what needs to be done and keeps us informed along the way. Thank you so much. More
The staff is very knowledgeable cautious and helpful for every concerns. We really appreciate their way of handling issues. I have been dealing with Chris for the last 30 yrs or so and so far never find any every concerns. We really appreciate their way of handling issues. I have been dealing with Chris for the last 30 yrs or so and so far never find any kind problem with his handling the issues. More
The dealership took our credit card for payment and then also sent us an email asking for a duplicate payment. My car wasn’t washed while it was there for the 2 day service? Not sure why? also sent us an email asking for a duplicate payment. My car wasn’t washed while it was there for the 2 day service? Not sure why? More
Chris Iseman in Service is still the best reason to buy a car from Benzel. We have been working with him for over 20 years and he is always extremely helpful. We have full confidence in Chris for all of ou car from Benzel. We have been working with him for over 20 years and he is always extremely helpful. We have full confidence in Chris for all of our Mercedes service needs More
Very efficient throughout the entire service starting with making an appointment, handling the paper work upon arrival, taking care of all items being serviced and finally informing me to pick up the car with making an appointment, handling the paper work upon arrival, taking care of all items being serviced and finally informing me to pick up the car. More
Constantly sent messages regarding a sun roof recall and we then made the appointment. Went to scheduled appointment where we were told that our roof was not part of the recall. Cost us time to go with no o we then made the appointment. Went to scheduled appointment where we were told that our roof was not part of the recall. Cost us time to go with no outcome. More
Excellent service rep. ,David Tangent is very professional and satisfies all our needs. He's a large reason we are with your dealership. We know if anything goes wrong that we can depend on him professional and satisfies all our needs. He's a large reason we are with your dealership. We know if anything goes wrong that we can depend on him More
Never a bad experience at Benzel-Busch. Service is always outstanding. We are always given a loaner so that we can continue our day. Everyone is pleasant & professional! outstanding. We are always given a loaner so that we can continue our day. Everyone is pleasant & professional! More
Excellent service treated me very good with the service and loaner , service was wonderful I was updated along the way and I recommend this dealership for great service for your Mercedes and loaner , service was wonderful I was updated along the way and I recommend this dealership for great service for your Mercedes More