Benzel-Busch Motor Car - Service Center

The lounge is very clean and I am comfortable to stay there while waiting for my car. Chris is very friendly and kept me posted and the work was completed ahead of scheduled. there while waiting for my car. Chris is very friendly and kept me posted and the work was completed ahead of scheduled. More

Always happy with the service I get from Marko. He's friendly, thorough and always seems to remember me. The rest of the Benzel Busch team, are always friendly and helpful too.. friendly, thorough and always seems to remember me. The rest of the Benzel Busch team, are always friendly and helpful too.. More

If i have an EClass they should give you an Eclass for a loaner or something similar definitely not a CLA! besides that everuything was perfect. loaner or something similar definitely not a CLA! besides that everuything was perfect. More

Service exceeded expectations in terms of customer experience overall. Chris kept me posted on progress of service and what needed attention. I finished early which was a nice surprise too. experience overall. Chris kept me posted on progress of service and what needed attention. I finished early which was a nice surprise too. More

Check-in was efficient.Contact with updates during the Check-in was efficient. Contact with updates during the service. Ease of pick-up . Loaner vehicle was ready Service agent reviewed the entire find Check-in was efficient. Contact with updates during the service. Ease of pick-up . Loaner vehicle was ready Service agent reviewed the entire findings reports with me More

As always, the service was fast, efficient, courteous etc. This was a scheduled maintenance visit, so I can’t really say that they fixed a problem, but they probably prevented one. etc. This was a scheduled maintenance visit, so I can’t really say that they fixed a problem, but they probably prevented one. More

Tyler Stephanik made it a great experience. He was knowledgeable, professional, courteous and reassuring. Benzel Busch always does a terrific job. The work was performed flawlessly and every request w knowledgeable, professional, courteous and reassuring. Benzel Busch always does a terrific job. The work was performed flawlessly and every request we had was fulfilled. Thank you More

The repair of my car was completed in a timely fashion. An estimate of the cost for parts and labor was previously provided. All sales reps were highly professional and informative. An estimate of the cost for parts and labor was previously provided. All sales reps were highly professional and informative. More

Chris A. in express was as helpful as ever , his time and cost estimates were right on the button he is a real attribute to the Benzel-Busch Corp.! time and cost estimates were right on the button he is a real attribute to the Benzel-Busch Corp.! More

On 12/22/20 the car was taken for A2 service. A couple of days after being serviced, the coolant light was coming on and off. As a result, I have to bring the car back. We were told the coolant may have been days after being serviced, the coolant light was coming on and off. As a result, I have to bring the car back. We were told the coolant may have been overlooked. Although everyone was very nice, I wonder how something like that was missed and I worry what else was overlooked. More