I absolutely love bringing my vehicle for all my maintenance and services to Berg Volkwagon. I have brought my vehicle 4 times to this dealership. They have gone above and beyond for me on every single occasion. I did not purchase my vehicle from them due to already having it and moving to Arizona from out of state. The first time I brought the vehicle was for my 30K maintenance. The team members in the service dpt were very polite and professional. The pricing was very competitive and they made sure I was getting the best deal possible.
The second time I brought my vehicle in was for my ac malfunctioning. I dropped off the vehicle immediately and they took the vehicle and serviced it under my warranty. They also gave me a very nice SUV for a loaner. The vehicle was ready in 2 days. Great experience BEL KARAM was incredible and very informative. He truly cares for customers.
The 3rd time I took my vehicle in was for new tires. BEL KARAM prices matched and offered me an offer I could not resist. He was also able to get me a loaner vehicle while my tires where getting install and rotations completed. There was no point in taking the vehicle to 2 different places for a slightly cheaper price. Thank you Bel Karam..
The 4 time was for my 40K service and maintenance. Again Bel KAram provided all my services. He actually was able to get me a lower price than was initially being charged. They also dropped me off at my home and picked me up when my vehicle was ready.
This is hands-down the best services for a Volkwagon in the valley. Prices are great service team is very polite and professional and informative. The entire experience has been great.
Thank you Berg Volkwagon, Bel Karam, JJAGAR Castillo, and all team members that repair and maintain my vehicle.