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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,672 reviews

April 04, 2018

Great service! Very friendly and professional staff. I got the service needed and was out of there in no time. I got to use a brand new loaner car that was great. More

by SEREAL99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Fisher
April 04, 2018

Great sevice Dun roof shade broke Brought in to replace Kept informed of progress twice a day till done Was given loaner Adam looked st first repair, not grea More

by JACKPOSTHUMUS2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
April 04, 2018

Excellent Everyone was friendly and helpful. From the person who answered my call and help set up an appointment, to the service guys that I talked to. More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
April 04, 2018

2nd new vehilce purchase For the past 20 years I had been a tried and true Ford fan. I bought my wife a new '16 Malibu and was very happy with the salesperson (Heather Jensen) More

by JNTHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Heather Jensen
April 04, 2018

New lease Hugh was nice and on top his game. My father and I had went to 3 or 4 other dealership in the area and Hugh was by far the bet sales person to work wi More

by MIKEWIERSUM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Collins
April 04, 2018

I got what I needed I brought in my very old and broken vehicle that I owed a ton of money on for repairs and left with a brand new vehicle. More

by KGARRISON1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Collins
April 04, 2018

Quick and Accommodating I've had to come in a few times with my cruze for some odd jobs and the work has always been done well, within a good timeframe, and they've been incr More

by lmfsand
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
April 04, 2018

great s fantastic service outstanding dealer james was fantastic he went over and above to help me thanks a millon sincerly ray siekirk i wood recommened ber More

by BIGDADDY10853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Thurkettle, Greg Naki
April 04, 2018

Great vehicle for a great price 5 Stars for James! I was looking to upgrade from my GMC Envoy into something newer, I was referred to James by a coworker and he delivered on that r More

by MIKEKLENKBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thurkettle
April 04, 2018

Dissapointed Not too long after purchasing my vehicle from Berger, approximately 2 months, and the extended warranty I ran into some elrctrical issues. Nothing in More

by Unsatisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Anderson, Joe Christopher
Apr 17, 2018 -

Berger Chevrolet, Inc responded

We are sorry to hear about your troubles! Unfortunately we can not tell when a vehicle will fail. We understand your frustrations and if there is anything else we can do, please reach out at 616.949.5200. Thank you!

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