
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great service! Very friendly and professional staff. I got the service needed and was out of there in no time. I got to use a brand new loaner car that was great. Very friendly and professional staff. I got the service needed and was out of there in no time. I got to use a brand new loaner car that was great. More
Great sevice Dun roof shade broke Brought in to replace Kept informed of progress twice a day till done Was given loaner Adam looked st first repair, not grea Dun roof shade broke Brought in to replace Kept informed of progress twice a day till done Was given loaner Adam looked st first repair, not great so he wanted whole new shade-thx More
Excellent Everyone was friendly and helpful. From the person who answered my call and help set up an appointment, to the service guys that I talked to. Everyone was friendly and helpful. From the person who answered my call and help set up an appointment, to the service guys that I talked to. More
2nd new vehilce purchase For the past 20 years I had been a tried and true Ford fan. I bought my wife a new '16 Malibu and was very happy with the salesperson (Heather Jensen) For the past 20 years I had been a tried and true Ford fan. I bought my wife a new '16 Malibu and was very happy with the salesperson (Heather Jensen). She made the whole process painless and actually purchasing the car a breeze. Now fast forward to 2018 and I decided I wanted a new truck, I visited several dealers (online) and built several trucks through the GM website. I say sites on a Colorado and once again, contacted Heather. She had informed me that she was on a medical leave and if I could wait until she returned. She added if I could not wait, she would put me in contact with another salesperson. I decided to wait, because of my experience with her and Berger in the past. This purchase was smoother than the first, I think I was in and out in 45 minutes with a new truck. Highly recommend Berger, as well as Heather! No disappointments! More
New lease Hugh was nice and on top his game. My father and I had went to 3 or 4 other dealership in the area and Hugh was by far the bet sales person to work wi Hugh was nice and on top his game. My father and I had went to 3 or 4 other dealership in the area and Hugh was by far the bet sales person to work with. More
I got what I needed I brought in my very old and broken vehicle that I owed a ton of money on for repairs and left with a brand new vehicle. I brought in my very old and broken vehicle that I owed a ton of money on for repairs and left with a brand new vehicle. More
Quick and Accommodating I've had to come in a few times with my cruze for some odd jobs and the work has always been done well, within a good timeframe, and they've been incr I've had to come in a few times with my cruze for some odd jobs and the work has always been done well, within a good timeframe, and they've been incredibly accommodating. More
great s fantastic service outstanding dealer james was fantastic he went over and above to help me thanks a millon sincerly ray siekirk i wood recommened ber fantastic service outstanding dealer james was fantastic he went over and above to help me thanks a millon sincerly ray siekirk i wood recommened berger to all my friends More
Great vehicle for a great price 5 Stars for James! I was looking to upgrade from my GMC Envoy into something newer, I was referred to James by a coworker and he delivered on that r 5 Stars for James! I was looking to upgrade from my GMC Envoy into something newer, I was referred to James by a coworker and he delivered on that referral. I left with a brand new 2018 Equinox and i Love it! If you are looking for an honest no pressure car buying experience go see James More
Dissapointed Not too long after purchasing my vehicle from Berger, approximately 2 months, and the extended warranty I ran into some elrctrical issues. Nothing in Not too long after purchasing my vehicle from Berger, approximately 2 months, and the extended warranty I ran into some elrctrical issues. Nothing in my steering column would work properly including the windshield whippers remaining on and at max speed even when the switch was in the off position, and blinkers and lights not responding to the appropriate commands. The way it is worded in the warranty contract makes it appear that all of thise things were covered. After paying my warranty deductible of $100 and one day in the service center I thought my vehicle had been fixed and the repairs covered under my warranty. A year and a half later the same issue came back. When I took my car back to the service center they then told me the issue was never covered under my warranty and the last mechanic working on my vehicle reset the electrical systems by unplugging my battery. They wanted me to pay for that a second time!!!! $100 for someone to unplug my battery and for me to eventually have to replace a $1400 module that I was never told about the first time the repair was "fixed". There repairmen are deceitful and I wouldn't recommend them to my worst enemy. More