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Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.7
860 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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3525 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 860 reviews

January 01, 2021

This is my 3rd time purchasing a car from this dealership. I came in with financing, but they were able to find me better financing with a rebate. My husband and I recieve exceptional service ever More

by wesleyhicks71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agote, Lionel Brown
Jan 05, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review! We are so glad you were able to experience Bergeron's excellent customer service!

January 01, 2021

Tj, my salesman was very personable and I enjoyed interacting with him. Alexis, the finance manager was also great. Highly recommend this dealership to anyone. More

by sldguidry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Kraus
Jan 05, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the recommendation! We are happy to serve you and appreciate your business.

January 01, 2021

There were no problems with the sales process. Phil was helpful and direct. The only downside was the long wait on loan processing for the vehicle. More

by jennifermillerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Valenti, Chris Ostendorf
Jan 05, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review Jennifer! It's been a pleasure working with you!

December 31, 2020

Very pleasant, not pushy, knowledgeable. Felt like I could trust what I was buying. Would definitely consider purchasing again here in the future! Thank you! More

by lizsekelsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rafeedie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ostendorf
Dec 31, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! Thank you for being part of the Bergeron Family!

December 31, 2020

Danielle was EXTREMELY helpful and professional. She pointed out areas that needed attention in order to continue to maintain the performance of my vehicle. I thank her for that... More

by loualesich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your review! We are happy to serve you and appreciate your business.

December 31, 2020

They have really Best price and friendly people. They are very help full prople. Also they have nice colleation in town with really good deal More

by DREAMHOME8109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Huezo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! We appreciate your business!

December 31, 2020

Would have given 5stars except for: in the previous service, they damaged the passenger "cardboard" and this time they pretended to fix it, still broken:( More

by kyriakos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review. We are concerned to hear about any damage created, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager.

December 31, 2020

We always appreciate the friendly and professional service at Bergeron's. Our salesman, TJ Kraus had our vehicle ready to go and demonstrated the many features. He did an excellent job! More

by conrad3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reece Rico, Thomas Kraus
Jan 05, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 30, 2020

GREAT SERVICE!! STAFF VERY HELPFUL. PROMPT RESPONSE AND CONTACT INFORMATION. PROVIDED A LOANER CAR WHIXH IS A HUGE PLUS!! WOULD HIGHLY RECCOMEND THEM FOR BOTH SALES AND SERVICE More

by stevemurphy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 30, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review and thank you for being part of the Bergeron Family! We appreciate your business!

December 30, 2020

Love that everyone knows me and treats me like family then offered a ride home which is always plesant. I bought my jeep here and would never go anywhere else More

by locojorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review! We are happy to have you as part of the Bergeron Family!

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