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Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.7
862 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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3525 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 862 reviews

November 26, 2020

My service guy was professional and answered my questions great service fast service was in and out in about 10 min with a loaner work only took about 2 hours and was in and out again in about 10 min . Had a More

by drhea79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel Brown
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! It was a pleasure working with you!

November 26, 2020

Edward was very professional.Knew the Product very well.thats why I purchased a new car.i understood very was what my demand was.Thanks Edward More

by kazenmaier
Recommend Dealer
Yes
Employees Worked With
Edward Curry
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thanks so much for your review and thank you for being part of the Bergeron Family!

November 25, 2020

Service is generally good and service writers friendly. However, every single time my Jeep has been in this shop, it's returned with dirty water marks all over the windshield, particularly the right side. More

by lynn.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 25, 2020

although my service manager was very helpful, the problem with the car is not solved and has reoccurred. I spoke to Chrysler rep. on the phone and was not concerned with my issues so they continue to occur. More

by j.lyn770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 24, 2020

It is a pleasure to do business with Mr. Noah and the other friendly-knowledgeable folks at Bergeron-Jeep. He takes a sincere interest in finding out exactly what I am looking for in a vehicle and then More

by Roy A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agate, Michael Noah
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for being part of the Bergeron Family!

November 24, 2020

Everyone there was great. Jacques was very patient with me and the whole family. (Even my crazy kids) I received a great deal on my used purchase and look forward to having my car for many years to come. F More

by mistarogers23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jacques Legrand
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

November 23, 2020

Service advisor was friendly, knowledgeable and kept me in the loop reguarding progress on my Ram. Vehicle was ready when promised and check out process was easy. More

by dennisdunkin
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 23, 2020

From the salesman, Mario, to the men that delivered my car, this dealership was A-1. They were not pushy. Very knowledgeable about their products. And treated me as if I were family. Closing the deal was More

by becko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Valero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ostendorf
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! It was a pleasure to do business with you!

November 23, 2020

Kept Ram too many days for simple jobs, didn’t fix the problem, waited a couple weeks for them to fix again cost extra deductible More

by bt81
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 23, 2020

Brought my car in for service because I had an oil leak, the cause of the leak was diagnosed quickly, I was informed of the issue and given an estimate that it would probably be a few days for my repair to More

by boblasang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

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