Bergey’s Kia

First oil change for my recently purchased 2023 Kia Sportage hybrid. Courteous staff, kept me up to date via text. Video review by mechanic before check out. Overall, a nice experience Sportage hybrid. Courteous staff, kept me up to date via text. Video review by mechanic before check out. Overall, a nice experience More

I just wanted to say thank you again for the great service you guys did on my car every time. I have a problem you guys find it and fix it and the customer service is absolutely awesome. service you guys did on my car every time. I have a problem you guys find it and fix it and the customer service is absolutely awesome. More

Service department provided Timely and courteous service. My car was finished sooner than expected, and a loaner car was provided for my convenience. My car was finished sooner than expected, and a loaner car was provided for my convenience. More

Attention to detail was great as was the associate nichole. Car was done when expected. nichole. Car was done when expected. More

Easy to set appointment . Got me in and out quick . Comfortable waiting area , good WiFi ., friendly staff . Got me in and out quick . Comfortable waiting area , good WiFi ., friendly staff . More

I had an issue with my air conditioning in the middle of a heat wave, and the folks at Bergey’s made it super easy to get in and get it fixed. They were friendly, knowledgeable, and worked quickly. Can’t as a heat wave, and the folks at Bergey’s made it super easy to get in and get it fixed. They were friendly, knowledgeable, and worked quickly. Can’t ask for more. More

The service department is dishonest, incompetent, and disorganized. They do not answer the phone and when you are actually able to get a service appointment, they do not call you and tell you when your v disorganized. They do not answer the phone and when you are actually able to get a service appointment, they do not call you and tell you when your vehicle is done. They all just leave the building at 5pm and leave you hanging. Whats worse is that on 2 occasions, they damaged my vehicle and took no responsibility for it. They basically lie and say the damage was there already. Yeah, having my window moldings replaced by them under warranty and then seeing torn rubber weatherstripping around the passenger window must have been my fault. I mean what are the odds that the technician damaged the weather stripping? Well according to them, there is no way they could have done that. And lastly, when you try to reach a manager, NONE of them get back to you or have the guts to talk to the customer. They just hide like cowards behind their dishonest and shameful brand. More

Scammy and Dishonest! We bought a Kia Carnival SX Prestige, which is supposed to come with reclining second-row seats — a standard feature. When we picked up the car, it We bought a Kia Carnival SX Prestige, which is supposed to come with reclining second-row seats — a standard feature. When we picked up the car, it didn’t have them. It also had 200 miles on it and was clearly used for test drives — not even cleaned properly before delivery. When we brought it up, the salesperson tried to talk us out of the reclining seats with nonsense excuses about car seats. Now they say the only way to get what we should have gotten for free is to trade it in and pay the equivalent of a whole extra year of payments. We feel scammed. This dealership is shady, deceptive, and only interested in unloading inventory — not in doing right by customers. Stay far away. More

Drove an hour to test an SUV. Doug gave me the keys and told me to take my time... I ultimately chose to stay with my car (I guess I'm not an SUV guy) he was the same jovial nice Doug gave me the keys and told me to take my time... I ultimately chose to stay with my car (I guess I'm not an SUV guy) he was the same jovial nice guy to me amd totally understood and respected my opinion. No pressure here, tne guy who looked at my car as a possible trade gave me my key back amd said ur car is really nice and very clean. These people are really good guys, I would recommend this dealership to anyone looking for a no pressure sales team. They are very professional! I hope they sell a lot of cars! Thanks Doug for ur professionalism More

Very pleased with the sales and service here. Stuart helped us with a purchase and then helped us through the process of getting us back on the road when our used vehicle had a water pump failure Stuart helped us with a purchase and then helped us through the process of getting us back on the road when our used vehicle had a water pump failure 68 miles later. Everyone was friendly and helpful. Would highly recommend them. More