Bergey’s Kia

Terrible…sold a truck they stated was inspected and claimed the pads had 1/2 wear, 2000 miles in the brakes were bare digging into the rotors and they refused to reimburse. Stated I should have driven claimed the pads had 1/2 wear, 2000 miles in the brakes were bare digging into the rotors and they refused to reimburse. Stated I should have driven it there. How do you drive something to their location when the pads are bare? More

Major DISAPPOINTMENT with the SERVICE department. The two times I have had to drop my car off I have had to call towards the end of the day MYSELF to get a update/status of my vehicle. The most recen The two times I have had to drop my car off I have had to call towards the end of the day MYSELF to get a update/status of my vehicle. The most recent time I was supposed to get a shuttle to the dealer to get my car when finished. When they called and asked if I still needed one even after me stating when making the appointment and on the drop off envelope that I needed one. When they asked where I was located because they had to work me into the multiple other shuttles they had it sounded to be an inconvenience . So due to it sounding like an inconvenience I was thankfully able to find a way to get there. Another major issue that I have come across with them is you can almost NEVER get anyone on the phone for any reason I called 6-7 time in a hour period to try and schedule my appointment. More

First sign was promising email that I can buy KiA in 2022 without the Markup if I make the factory order had been sent to me, then "Product specialist" after I put my order in the system, said they don't do without the Markup if I make the factory order had been sent to me, then "Product specialist" after I put my order in the system, said they don't do factory orders! And all dealers who do, they put you out of the market. So wasted my time with them, terrible experience! Don't go there More

Have taken my Kia for service a couple of times now and have always got good service. The service staff are very polite and honest. have always got good service. The service staff are very polite and honest. More

Highly recommend!! Was a smooth process getting my new Telluride!! Was in and out within 1 hour!! Thanks again to Shaun and Sarah!! Telluride!! Was in and out within 1 hour!! Thanks again to Shaun and Sarah!! More

Discriminatory practices After speaking to a salesperson over the phone on Sat 8/10/19. I setup an appt to drive a Telluride on the same day. I stated that I was driving from After speaking to a salesperson over the phone on Sat 8/10/19. I setup an appt to drive a Telluride on the same day. I stated that I was driving from New Jersey and I was interested in leasing or purchasing this vehicle. After the test drive I told the salesperson that I wanted to lease this vehicle. I was told by the Manager that they would not lease or sell me the vehicle. They stated that I must live in the area of Lansdale in order to lease or purchase this vehicle. I ask him why and I was told that due to limited inventory of Tellurides that this was the current policy of the Dealership. I drove over 100 miles to and from Lansdale. I wasted money on gas, tolls and my time. I view this policy as discrimination against people who live outside a geographic area. At the very least the Dealership should have advertised their intent. More

Wonderful I have been working with the Harris brothers for many years and have had nothing but an outstanding experiences. Looking forward to buying our new Te I have been working with the Harris brothers for many years and have had nothing but an outstanding experiences. Looking forward to buying our new Telluride from them. Highly recommend. More

Excellent dealer It is always a great experience at Harris Kia because they take care of their customers so amazingly well. The service department is always accommoda It is always a great experience at Harris Kia because they take care of their customers so amazingly well. The service department is always accommodating when I make my appointments More

Great Service I have taken my 2002 Honda Accord to them since my parents have 2 Kia Sorentos and take there cars there for service. When i moved into the area, they I have taken my 2002 Honda Accord to them since my parents have 2 Kia Sorentos and take there cars there for service. When i moved into the area, they recommended i check them out and have been happy with them every time i have gone. If it was something they couldnt do they were willing to take it to the appropriate dealer for me. More

wonderful dealer I take my 2011 Kia Sorento to this dealer for service all the time and never have any issues. They treat me fairly and there prices are comparable to I take my 2011 Kia Sorento to this dealer for service all the time and never have any issues. They treat me fairly and there prices are comparable to most other repair facilities in the area. The staff always goes out of there way to make feel like part of there family. More