Bergey's Subaru of Hanover

Bergey’s Subaru is outstanding in customer satisfaction and service! I LOVE my Subaru Crosstrek. The staff is the absolute best in explaining things, treating me like a valued customer, being professional and service! I LOVE my Subaru Crosstrek. The staff is the absolute best in explaining things, treating me like a valued customer, being professional and courteous. The waiting room is pleasant and clean. I trust the staff and am happy with the team! Subaru makes a great, comfortable and long lasting SUV! Proud to own one. More

Mark was a pleasure to work with in buying my new car. He was upfront and honest, and his communication was clear and consistent. I had an amazing experience thanks to him! He was upfront and honest, and his communication was clear and consistent. I had an amazing experience thanks to him! More

The dealership and staff go well beyond customer service. Any time I stopped by they were always polite and very helpful. The service department tries to get you taken care of right away or get you schedule Any time I stopped by they were always polite and very helpful. The service department tries to get you taken care of right away or get you scheduled for appointment to fix your problem. More

I recently purchased my new Subaru Ascent from Bergey’s Subaru of Hanover, and I couldn’t be happier with the experience. Everyone I worked with—Jordan in sales, sales manager Joe, and finance manager J Subaru of Hanover, and I couldn’t be happier with the experience. Everyone I worked with—Jordan in sales, sales manager Joe, and finance manager Jenna—was friendly, professional, honest, and efficient. Buying a car can sometimes feel stressful, especially when the pricing and negotiation process are not completely transparent. I had already visited a few other dealerships and did not feel comfortable with the way things were handled. At about 10 p.m. on Friday, I sent Bergey’s an online inquiry just to see what they could offer. I received a response almost immediately, and Jordan contacted me early the next morning. He listened carefully, gave me clear and helpful information, and helped complete the entire deal in one day. This was my 3rd time purchasing a new vehicle in the US, and it was easily my best car-buying experience. After 102 years in business, Bergey’s clearly understands how to treat its customers. Thank you to Jordan, Joe, Jenna, and the entire team for making everything so easy and enjoyable. I would gladly recommend Bergey’s Subaru of Hanover to anyone looking for a vehicle. More

They follow up, give clear descriptions. Service is exceptional. When it was Lawrence we attempted to buy twice, each time ended up at Falkner. 2 years we visied Bergeys, and was rudely dism Service is exceptional. When it was Lawrence we attempted to buy twice, each time ended up at Falkner. 2 years we visied Bergeys, and was rudely dismissed. Since ive had 4 cars serviced here, i attempted another purchase. Two days drove off in our 4th Suburu, thanks to Jordan Brooks. His patience, persistance, transparency and knowledge helped our decision. My only bit of disappointment was how much the certified coverage is less. Thank you, and also my kudos to Chris in service. More

Once again, it was a great experience from start to finish. From the service advisor to the mechanic we experienced honesty, respect and professionalism. finish. From the service advisor to the mechanic we experienced honesty, respect and professionalism. More

I was sent text updates on the progress of my vehicle repair. The repair was covered under my warranty and included a loaner vehicle which was a new Subaru. I also received a coupon for a free car wash l repair. The repair was covered under my warranty and included a loaner vehicle which was a new Subaru. I also received a coupon for a free car wash locally. More

I have been to this dealership several times and each time they make the process smooth and seamless. Everyone is customer service oriented and professional. time they make the process smooth and seamless. Everyone is customer service oriented and professional. More

Great experience. Mark did a fantastic job and Jenna in finance was awesome. Have a nice day. Mark did a fantastic job and Jenna in finance was awesome. Have a nice day. More

Jordan was knowledgeable, friendly, and courteous, he made our experience at Bergey very pleasant, we highly recommend him. made our experience at Bergey very pleasant, we highly recommend him. More