16 Subaru Dealers near 17331near 17331

Absolutely the best car buying experience I’ve ever had - mpwarren02

Absolutely the best car buying experience I’ve ever had in my 35 years behind the wheel. The impressions started the moment we pulled onto the lost and every single person involved, from our Salesperson (Ansley) to Finance and management, was top notch. Dealerships in the area should take notes. No question we will be back!

Everyone I encountered was wonderful. - littletd57

Everyone I encountered was wonderful. All were so very helpful , pleasant ,and answered every one of my questions . A great place to buy a car! Will most certainly be referring my family and friends

Bob provided fantastic customer service. - Sblau6637

Bob provided fantastic customer service. I was interested in a vehicle they did not have, but he ensured I had exactly what I wanted by the next day.

Matt is so friendly, knowledgeable, and genuine. - sullivanmartha1

Matt is so friendly, knowledgeable, and genuine. This is the 4th car that I have purchased from him and the lovely staff at Fitzgerald Subaru Gaithersburg. I'm hoping that I won't need another car for many years but, when that time comes, there is no doubt that he will be the one that I call.

Morris and Queen were very helpful and knowledgeable! - J

Morris and Queen were very helpful and knowledgeable! They were very patient in answering our questions throughout the process.

Good selection of Subaru's. - ahaluska118

Good selection of Subaru's. Wish they could have got me a blue Impreza from their other Dealerships. Overall, I'm satisfied w/ the Impreza that I putchased

I have continually received friendly and Excellent - Margos

I have continually received friendly and Excellent service. The waiting area is roomy and Clean. There is coffee available, magazines and also for the tiny tykes there were some cute little books!

Great staff and good selection of vehicles on hand to - M

Great staff and good selection of vehicles on hand to choose from. Always a welcoming and honest experience.

Appreciate the attention to detail. - Whetzelpk

Appreciate the attention to detail. Ian did a great job. Highly recommend working with Ian.

Relaxed, not pushy, helpful, transparent, patient! - Josie.greco

Relaxed, not pushy, helpful, transparent, patient! Everyone was friendly and seemed to work together. If they didn’t have the answer to a question, they found it.

Fantastic experience with all persons involved. - Ckmath33

Fantastic experience with all persons involved. Professional, helpful, and knowledgeable. I have never bought a car from this dealership but, I will be back. I will be suggesting the dealership to family and friends.

Excellent dealership. - ericjbeach

Excellent dealership. My dad was looking for a Toyota on the Faulkner Toyota website. We found a 2015 RAV4 and it happened to be at the Subaru dealership. He made an appointment and we drove down to check it out. Upon arrival we met our salesman Caleb. He made the entire experience great. There was absolutely no pressure. We never once felt rushed, he answered every question and was extremely knowledgeable about the vehicle despite looking at a Toyota at at Subaru dealership. There were no games, no lies, no fake pricing. The vehicle condition was exactly as described. The car hadn’t been fully serviced yet because it was a recent trade. Caleb let us know that it wouldn’t be ready for a few days, which was fine, because my dad didn’t need it that day. He kept in communication with us for the next few days and kept us updated on when the car would be ready. The day of pickup went just as smooth. If I had to saying anything negative it would be the finance department was understaffed and it took much longer than expected to get the paperwork for the sale completed. It wasn’t the end of the world but we did wait an hour for our turn which I didn’t expect. At the end of the day out of 45 vehicles I purchased in my life I’d say this dealership is absolutely in the top 5. If you are looking for a Subaru or any other preowned vehicle I’d 100% recommend Faulkner and specifically Caleb.

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

they sell you vehicles that cost over 10k and need over... - clif123

they sell you vehicles that cost over 10k and need over 5k in repairs and lie to you saying things work when they don't. very poor service. stay away. only thing for sale here is lemons.

We've owned over 22 vehicles in our lifetime. - bentzlee00

We've owned over 22 vehicles in our lifetime. We are very satisfied with the lease of this car. We've had it about 19 months and we can not say enough positive about it. We are both 81 and just completed a 10 hour trip driving 601 miles. We do this about four times a year. Riding and driving in this car allows us to arrive fresh and reasonably rested. We love it and can not say enough positive about it. The gas mileage is terrific even at highway speeds. Its a very safe car! We've recommended it to our friends two of which have purchased their own too. Our church parking lot looks like a Subaru dealership!

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.