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Bergey's VW of Wilkes-Barre
Larksville, PA
1,493 Reviews
At Bergey's Volkswagen, we've been a trusted part of the community for years, providing exceptional automotive experiences with the personal touch that only a family-owned business can offer. We believe buying a car should be exciting, not stressful, which is why our no-pressure sales approach puts you in control of your purchase journey. Our team of VW enthusiasts and certified experts are here to guide, not push, ensuring you find the perfect vehicle that fits your lifestyle and budget. We pride ourselves on transparent pricing with no hidden fees, factory-trained technicians who ensure your VW receives specialized care, a streamlined process that respects your time, and a community-focused approach as proud supporters of local events. Our relationship begins, not ends, when you drive off the lot - from routine maintenance to unexpected repairs, our state-of-the-art service department is equipped with the latest technology and genuine VW parts. Visit Bergey's Volkswagen today to experience the perfect blend of German engineering and hometown service, where we're not just selling cars – we're building relationships that last as long as your Volkswagen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,493 reviews
October 10, 2018
Great except. For my tire problem I. Was pleased. With the service dept re: my recall procedure. But was Not pleased with the. Response I. Got from the service. Mgr re: my 2 front ti I. Was pleased. With the service dept re: my recall procedure. But was Not pleased with the. Response I. Got from the service. Mgr re: my 2 front tires. Problem. This issue has not been resolved in my estimation & I. Intend to pursue it further!! More
by DREWSMITH238
Verified Customer
October 09, 2018
Tire problem Did not have an appointment. Came in because I had a tire blow out. The tire was not fixable. I have a tire and wheel protection plan. Gary called to Did not have an appointment. Came in because I had a tire blow out. The tire was not fixable. I have a tire and wheel protection plan. Gary called to make sure that the tire was covered by the plan it was so they but a new tire on. More
by CASINCAVAGE
Employees Worked With
Gary Stavish
October 09, 2018
Great experience leasing a 2018 CX-5 I had a great experience leasing a 2018 Mazda CX-5. Joe was the salesman and he helped me through the whole process. I feel confident that they would I had a great experience leasing a 2018 Mazda CX-5. Joe was the salesman and he helped me through the whole process. I feel confident that they would help with any questions I have in the future. More
by BENRUBINSTEIN11
October 09, 2018
Got what I wanted. Was looking for a convertible Corvette with the looks this car had. 24 year old car, can't expect perfection, but it's been fun so far. Dave was great Was looking for a convertible Corvette with the looks this car had. 24 year old car, can't expect perfection, but it's been fun so far. Dave was great and he took me through the process with minimal hassle. Only disappointment was the passenger side floor was wet and I had asked that it be vacuumed dry. When I picked the car up it had been cleaned up nicely...looked sharp! Unfortunately I didn't find out till later when the wife got in with me to go for a ride, her bag got wet and dirty because the floor hadn't been done. For the most part though, I'd buy here again if they have something I'm looking for! More
by MIRVINE0
October 09, 2018
R front brakes Everything ran smoothly and my car was ready on time. My car was washed and cleaned, started for me, and put right outside the door. You won't find Everything ran smoothly and my car was ready on time. My car was washed and cleaned, started for me, and put right outside the door. You won't find that just anywhere. More
by cams3
October 08, 2018
Mini Cooper Quick service, thorough and took care of all my issues. What more can I say? Happy girl and my son is happy too! Thanks for being great! Quick service, thorough and took care of all my issues. What more can I say? Happy girl and my son is happy too! Thanks for being great! More
by Dogurkis
Employees Worked With
Joseph Berretta
October 08, 2018
Service I’ve been going here for the last 10 years. They always take care of my Audi and offer me a loaner each time I ask. I’ve been going here for the last 10 years. They always take care of my Audi and offer me a loaner each time I ask. More
by jgehret76
Employees Worked With
David Baum
October 08, 2018
FANTASTIC !!! No worries !! They check out your entire car to be sure it's safe - even just going in for an oil change. Fantastic service. No worries. Your car comes out bette They check out your entire car to be sure it's safe - even just going in for an oil change. Fantastic service. No worries. Your car comes out better than it went in. I feel very safe in my Kia. More
by SUELACOMIS
Employees Worked With
I don't know their names.
October 06, 2018
Repeat Customer forever The people there go above and beyond for their customers! They treat you like family and if you have a problem, concern or a question, they take the t The people there go above and beyond for their customers! They treat you like family and if you have a problem, concern or a question, they take the time to explain everything! More
by MTWJAW
Employees Worked With
October 06, 2018
Very accommodating Called in the morning to get an appointment and was able to get my vehicle in that very same day to have new rotors replaced. They also did a multi po Called in the morning to get an appointment and was able to get my vehicle in that very same day to have new rotors replaced. They also did a multi point inspection and complimentary wash. I was very pleased with the time frame and service received and will continue having my vehicle serviced here. Thank you. More
by BROWNEYES97
Employees Worked With
Gary Stavish, Rick
