Bergey's VW of Wilkes-Barre

Friendly, helpful. Went in the showroom and said I want that car, all you have to do is come close to what I want my payments to be. After a look at my trade-in and my c Went in the showroom and said I want that car, all you have to do is come close to what I want my payments to be. After a look at my trade-in and my credit score, I received .09% interest and payments $12.00 under what I wanted to pay. More

Great experience purchasing our Audi Renzo is very knowledgeable and professional. He is a pleasure to work with. Renzo went the distance to ensure that we had all the necessary informati Renzo is very knowledgeable and professional. He is a pleasure to work with. Renzo went the distance to ensure that we had all the necessary information prior to making our decision. More

Attentive Team My customer experience was marked by friendliness and attentiveness. I felt better off at the conclusion of the transaction. Great work with the servi My customer experience was marked by friendliness and attentiveness. I felt better off at the conclusion of the transaction. Great work with the service team. More

Our "Go To" Dealership especially great service! Great local dealership. Highly recommend... especially the KIA Service Dept and Gary Stavish. Honest and solid integrity. David, our salesperson is pr Great local dealership. Highly recommend... especially the KIA Service Dept and Gary Stavish. Honest and solid integrity. David, our salesperson is professional and knowledgeable. Angelo values our KIA and Wyoming Valley Motors loyalty! More

awsome The service and staff are so helpful and accommodating making sure you are comfortable while you're waiting and they are as helpful as possible gettin The service and staff are so helpful and accommodating making sure you are comfortable while you're waiting and they are as helpful as possible getting you the transportation needed to get you to and from your destination More

Salesman was knowlegabe, polite, and not overly aggressive. II did not have any problems,no high pressure, friendly atmosphere. The car we purchased was ready on time and most of the paperwork was completed an II did not have any problems,no high pressure, friendly atmosphere. The car we purchased was ready on time and most of the paperwork was completed and ready to sign. More

Service on my Q7 Everyone is always very professional and accommodating. It’s a pleasure to schedule a service appt. I was scheduled for service to my vehicle and va Everyone is always very professional and accommodating. It’s a pleasure to schedule a service appt. I was scheduled for service to my vehicle and valet service all in a very timely manor. The valet drivers are always very nice! More

They are there to help They’re easy to deal with and every time you have a question they don’t mind answering it and they do their best to get your vehicle done in a timely They’re easy to deal with and every time you have a question they don’t mind answering it and they do their best to get your vehicle done in a timely manner More

Purchasing a used vehicle - Beware ! I purchased a used Volvo earlier this year, while I was test driving the car there was a shake around 15 mph, I was told it was because of flat spots I purchased a used Volvo earlier this year, while I was test driving the car there was a shake around 15 mph, I was told it was because of flat spots on the tires from sitting. After I purchased, the shake did not go away, I had the car back several times to the dealer with the issue not being resolved, the last time I left the car for three days, and had to rent a car at my expense, and still not fixed, they said they can not find what the issue is. A few weeks after that I took it to a local mechanic, who found a broken strut and a broken coil spring, which was replaced and that fixed the shaking issue at 15mph. I asked Wyoming valley motors to split the cost of the bill with me (trying to be fair) I would pay the labor and could they pay for the parts, being this was their issue before I even purchased the car. I was told their mechanics would not have missed that, and refused to pay for the parts, I offered to bring the car to them to see the issue was resolved, and they said no. Beware they are a dealer with no integrity, stay away. for a few hundred dollars this could have been resolved ? Kurt M. More

Best Car Purchase Experience! My son recommended Renzo and Wyoming Valley Motors when I wanted to purchase a new car. My experience with Renzo was the best experience I’ve ever had My son recommended Renzo and Wyoming Valley Motors when I wanted to purchase a new car. My experience with Renzo was the best experience I’ve ever had. He is honest, knowledgeable, accommodating and forthright. He takes a tremendous amount of pride in his work and ethics. This was my 5th Audi purchase and I learned much from Renzo about what makes these cars extraordinary. The service they offer was another reason the decision to purchase from WVM was an easy one. The price and financing was the best offered and the entire process was smooth and seamless. I highly recommend Renzo to anyone in the market for a car. You won’t be disappointed! More