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Bergey's VW of Wilkes-Barre
Larksville, PA
1,493 Reviews
At Bergey's Volkswagen, we've been a trusted part of the community for years, providing exceptional automotive experiences with the personal touch that only a family-owned business can offer. We believe buying a car should be exciting, not stressful, which is why our no-pressure sales approach puts you in control of your purchase journey. Our team of VW enthusiasts and certified experts are here to guide, not push, ensuring you find the perfect vehicle that fits your lifestyle and budget. We pride ourselves on transparent pricing with no hidden fees, factory-trained technicians who ensure your VW receives specialized care, a streamlined process that respects your time, and a community-focused approach as proud supporters of local events. Our relationship begins, not ends, when you drive off the lot - from routine maintenance to unexpected repairs, our state-of-the-art service department is equipped with the latest technology and genuine VW parts. Visit Bergey's Volkswagen today to experience the perfect blend of German engineering and hometown service, where we're not just selling cars – we're building relationships that last as long as your Volkswagen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,493 reviews
February 25, 2020
Great experience! The overall experience with my new car lease was outstanding. The team was responsive, knowledgable, and friendly. They made the purchase experience The overall experience with my new car lease was outstanding. The team was responsive, knowledgable, and friendly. They made the purchase experience painless. As a consumer making a car purchase, having trust and confidence in your sales person is important to me. This is the experience I had when working with Randy and team. I'd definitely recommend this team if you are in the market for an Audi. More
by Bob A
Verified Customer
February 24, 2020
Great Technicians in service dept. We love our mazdas. Very helpful and get you right in. They were great with giving us a lender vehicle when needed as well. Very helpful and get you right in. They were great with giving us a lender vehicle when needed as well. More
by KAYLA Brown
February 23, 2020
Great work and very nice and timely and gives rides to work nice a clean car when done and coffee in waiting area and technician explain all work work nice a clean car when done and coffee in waiting area and technician explain all work More
by GPURCELL
February 22, 2020
Everyone there is super nice and friendly, and very professional. I’ll defiantly be buying another vehicle from them in the future. They do good work. professional. I’ll defiantly be buying another vehicle from them in the future. They do good work. More
by JJAY4949
Employees Worked With
February 22, 2020
Charged for service that was not needed. Asked them to check for a noise coming from motor, they looked around the part that was making the noise to look at an internal motor part and charged me for it on check for a noise coming from motor, they looked around the part that was making the noise to look at an internal motor part and charged me for it only to change the part that they looked over to begin with. Service rep argued with me over warranty on parts. Was giving me a rough time with honoring the warranty. Couldn’t find keys at pick up. Service rep that had keys didn’t say a word to me other than “sign here”. Didn’t go over what work was done or explain charges. Scratched front lip on bumper. More
by christiansnyder
Employees Worked With
Joseph Berretta
February 21, 2020
Very friendly and accommodating staff. They got me right in for a service, even though I did not have a scheduled appointment. They got my car back to me promptly. in for a service, even though I did not have a scheduled appointment. They got my car back to me promptly. More
by JRJBURROWS
Employees Worked With
Joe
February 18, 2020
Excellent care and service during auto purchase process. All details explained thoroughly. Absolutely love my Audi Q7. Highly recommend Wyoming Valley Motors. Salesman and finance manager were excellent All details explained thoroughly. Absolutely love my Audi Q7. Highly recommend Wyoming Valley Motors. Salesman and finance manager were excellent! More
by RANDID517
Employees Worked With
Cameron and Troy
February 16, 2020
OMG. Best car buying experience I have ever had. Very professional. Very knowledgeable. Friendly employees. Test drove an A3 and A4, got #’s on both to see what was needed to get to my payment. The A3 fi professional. Very knowledgeable. Friendly employees. Test drove an A3 and A4, got #’s on both to see what was needed to get to my payment. The A3 fit and that’s the Audi I drove home! More
by RIZZUTO10
Employees Worked With
February 15, 2020
Wonderful and pleasant experience. High energy Cameran Cox is a super salesman pointing out all of the excellent qualities of owning an Audi SUV.There was no pressure from him to buy th High energy Cameran Cox is a super salesman pointing out all of the excellent qualities of owning an Audi SUV.There was no pressure from him to buy the SUV and said the decision was mine if I wanted to purchase the vehicle.I was convinced the SUV had all of the features I wanted in the SUV and purchased the q3 SUV. Charmiing AlexandrIa did a fine job of explaining all of the features of the vehicle and how to use them.You have a good team of people working for you and may I add the facility is top class. I don't remember the name of the Finance person but he did a great job as well. More
by STANMICKISH
Employees Worked With
none of the above people worked with me
February 12, 2020
Great selection of vehicles. No pressure sales or gimmicks. Everyone there made our buying experience friendly and easy. Would definitely recommend to friends and family. gimmicks. Everyone there made our buying experience friendly and easy. Would definitely recommend to friends and family. More
by pprimich
