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Bergey's VW of Wilkes-Barre - Service Center

Larksville, PA

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715 Reviews

715 Reviews of Bergey's VW of Wilkes-Barre - Service Center

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June 11, 2021

Quote price over the phone, price was different when arriving. Needs better sign to direct where service is. Had to stop and asked where service was. More

by RFULTONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Allan
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

My relationship with the service manager was toxic from day one. I was treated like a 95 year old dummy. He changed stories about services from required to recommended.I waited 6 weeks for my car.I had bet More

by Jim Panzetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Stavish
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

When you want your vehicle repaired by the best in nepa,take it to the professionals. Great location, friendly staff ,highly recommended. Just make an appointment. More

by NELLADYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontay Yong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Allan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bitto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trell Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

The dealership is a very professional run operation and is Located in a convenient location. Rick Edwards has taken care of all Of the car’s recalls and service. More

by crisobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontay Yong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stavish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Car service always done quickly and efficiently. I always bring my car here to be serviced because I trust them. The services are well priced. More

by carlcastel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Stavish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

The service man didn’t have time to show me how to change service date on my car He said read the books for the car More

by GRANDMA1TWEETY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Stavish
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Very fast service and courtesy beyond exceptional. Appointment was handled with great and consistent follow ups. Service rep kept me informed all through the service with my car. More

by ZAWOISKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Stavish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2021

Took my CX-5 in for oil change, tire rotation and six month check up. Scheduling was quick and easy and they do a nice job on the car wash. I'd recommend Wyoming Valley Motors just on the service alone More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Was able to schedule an iinspection appointment to fit my weekly schedule. Pleasant and accomodating employees. Did an excellent car wash. Appreciated the cleaning of my weathertech car mats. More

by DIANEMORRIS0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

The Volkswagon mechanic Justin was excellent he went above and beyond. He did everything with upmost care. Justin took his time to make sure my daughters car was safe. More

by autumnleaves1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Allan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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