Bergey's VW of Wilkes-Barre - Service Center

Quick service Had a regular maintenance service performed. Car was taken in right away. Also, had a coupon for the service for an even better price overall. Had a regular maintenance service performed. Car was taken in right away. Also, had a coupon for the service for an even better price overall. More

I would not go there to purchase a key again which one's me The show me a plastic glove compartment key not show sold make a plastic key 4 / $90 I was robbed. $95 4 plastic glove compartment key is highway robb The show me a plastic glove compartment key not show sold make a plastic key 4 / $90 I was robbed. $95 4 plastic glove compartment key is highway robbery call DW they should you allowed to make your own prices this is the last time I'll ever have a VW. Prior to this experience I always had a superb experience with this dealership. More

It was a very good and quick time. I think that Wyoming Valley Motors is a great place to get your car worked on and purchase a vehicle. They have great service for Volkswagen. I think that Wyoming Valley Motors is a great place to get your car worked on and purchase a vehicle. They have great service for Volkswagen. More

Service VW Standard oil change tire rotation and inspection clean dealership car was completed on time used shuttle service for ride back to dealership would rec Standard oil change tire rotation and inspection clean dealership car was completed on time used shuttle service for ride back to dealership would recommend to others More

Always good, timely work. I'm always advised of what needs to be done to my car, and given an estimate of the cost, before any work is done. Joe Allen is the best service rep I'm always advised of what needs to be done to my car, and given an estimate of the cost, before any work is done. Joe Allen is the best service rep that I have ever dealt with. His knowledge and advice is what makes me trust Wyoming Valley Motors to do my service wirk. My car is always fixed right the first time, and returned promptly. More

Engine warranty Overall just a great dealership that takes pride in their work and service. I had my car repaired professionally and expeditiously. Everything went sm Overall just a great dealership that takes pride in their work and service. I had my car repaired professionally and expeditiously. Everything went smoothly and I would recommend highly. More

Saturday appointments Good service and timely feedback from the dealership, but when I made the appointment no one told me the shuttle doesn’t run on Saturdays. Had I known Good service and timely feedback from the dealership, but when I made the appointment no one told me the shuttle doesn’t run on Saturdays. Had I known that, I’d have made arrangements so I didn’t need to wait for four hours. More

Generally good Service manager was friendly, helpful and prompt. The problem remains and I am not satisfied with the answer. It is a safety issue and should be add Service manager was friendly, helpful and prompt. The problem remains and I am not satisfied with the answer. It is a safety issue and should be addressed by the Kia corporation. My final word to the service manager was if I am in an accident because of the issue they will from a lawyer. As far as their personal conduct, they were respectful and nice to work with. More

Good Service at a High Prices $160 plus for inspection, oil change, and tire rotation. Way too much! Vehicle not even a year old with less than 5000 miles. Never had an issue her $160 plus for inspection, oil change, and tire rotation. Way too much! Vehicle not even a year old with less than 5000 miles. Never had an issue here before. $8 misc. Fee. Labor? Come on already. I will most likely shop around for better pricing. Vehicle has extensive warranty. Work was performed satisfactory but price is way too high. Yes, I did buy the vehicle here and have some sense of loyalty but I don't want to go broke. Hey! This was the first time service. More

Great first visit Service center was very straightforward with repair costs and time estimate. When waiting for a part, they called with an updated schedule sooner than Service center was very straightforward with repair costs and time estimate. When waiting for a part, they called with an updated schedule sooner than expected. Friendly team and rates were comparable for a dealer shop. Also honored a coupon from their website that I pulled up on my phone with no questions or hesitation. A+ More