Back

Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

Directions

By Type

517 Reviews of Berglund Chevrolet Buick

February 25, 2020

Mr. Chewning was thoughtful, knowledgeable and helpful! Great service at Berglund every time! Not the closest GM dealership but they continue to earn my trust and business... More

by NANNYX450
Recommend Dealer
Yes
Employees Worked With
David Chewning
Feb 25, 2020 -

Berglund Chevrolet Buick responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Berglund Chevrolet Buick Team

February 25, 2020

The employees at Berglund Auto were very personable. Jeff Fisher really listened to my wants and needs and went the extra mile to find the right car for me and my family. I am very happy with my purch More

by eolife78
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Feb 25, 2020 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Berglund Chevrolet Buick Team

February 25, 2020

My wife and I was very satisfied with their service to worked on our car yesterday. We will be back with other car very soon. More

by SPORTSFAN7038
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher
Feb 25, 2020 -

Berglund Chevrolet Buick responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The Berglund Chevrolet Buick Team

February 25, 2020

I always come to Berglund and I am never disappointed in my service to my car. If there is something else wrong they notice it and than fix it with my permission. Very great service, But can’t remember his More

by DONNABARRETT823
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Ron Otey
Feb 27, 2020 -

Berglund Chevrolet Buick responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Berglund Chevrolet Buick Team

February 24, 2020

Our service advisor was Charlie Hatcher and was very courteous and efficient. We are extremely pleased with the time frame the work was completed and the quality of the products we purchased. We are t More

by bettyjo22
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher
Feb 25, 2020 -

Berglund Chevrolet Buick responded

We cannot thank you enough for your wonderful review of Berglund Chevrolet Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Berglund Chevrolet Buick Team

February 22, 2020

Excellent service Chase explained everything to me in terms I could understand. He told me what had to be done and what else should be done. There was no pressure to g More

by HTIPPIE70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase and the shuttle driver
Feb 25, 2020 -

Berglund Chevrolet Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Chase assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Berglund Chevrolet Buick Team

February 21, 2020

This dealership sucks my truck is not even 2 years old and the left front tire keeps wearing the inside tread out brought it in last summer they aligned it and I had to pay a percent of the new tire they More

by KJORDANSML
Recommend Dealer
No
Employees Worked With
Matt service manager. , Joe Gallamore, Jeremy McCloy, Peter Stratton
Feb 25, 2020 -

Berglund Chevrolet Buick responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Sincerely, The Berglund Chevrolet Buick Team

Feb 26, 2020 -

KJORDANSML responded

You have my info if you would like to contact me

February 21, 2020

Very quick in getting our Tahoe back to us. Did a great job. We do all of our service with Berglund and will continue. Thank you for the great customer service! More

by TIDROW55
Recommend Dealer
Yes
Employees Worked With
Dave Chewning
Feb 25, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Berglund Chevrolet Buick Team

February 20, 2020

fast and reliable they were quick,courteous,thorough and very professional,,,the waiting area was clean and well stocked with drinks, the service writer was knowledgeab More

by CHERS571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gallamore
Feb 25, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

February 19, 2020

The service itself was fine, but i felt like i was mislead on pricing. I signed the preauthorization for 69.99 for oil change/tire rotation and 20.00 for state inspection, totaling 89.99. When I came More

by CLEMONS0
Recommend Dealer
No
Employees Worked With
Service
Feb 20, 2020 -

Berglund Chevrolet Buick responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact us directly so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, The Berglund Chevrolet Buick Team

...
12
...