
Berglund Chevrolet Buick
Roanoke, VA
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517 Reviews of Berglund Chevrolet Buick
Good experience Friendly and knowledgeable salesperson (Clifton Paige)and manager (Jeremy McCloy). Good deal on my Impala. Car was spotless and had a full tank when Friendly and knowledgeable salesperson (Clifton Paige)and manager (Jeremy McCloy). Good deal on my Impala. Car was spotless and had a full tank when delivered. More
My purchase of a used 2018 Chevrolet Suburban I have worked with Dennis before. I have always been well satisfied with him. I do have a concern with management. The few things I asked for in the d I have worked with Dennis before. I have always been well satisfied with him. I do have a concern with management. The few things I asked for in the deal where at first denied. Only after I spoke with the manager and explained that I would abide by the agreement but that as it stood without some of what I asked for it would make a big difference as to whether or not I would come back in the future. Dennis is paying for one thing I asked for out of his pocket. The management did agree to the other thing. I don't like to have to do this to get what I think where very reasonable request. More
2014 Acadia Purchase Overall good experience as very friendly and pleasant experience purchasing 2014 Acadia for Berglund. Would recommend friends to visit this location Overall good experience as very friendly and pleasant experience purchasing 2014 Acadia for Berglund. Would recommend friends to visit this location if interested in purchasing a vehicle. More
I bought a new car Great service when buying a new car. John Whitman worked with us and helped us get a new Buick Enclave. He went the extra mile. Great service when buying a new car. John Whitman worked with us and helped us get a new Buick Enclave. He went the extra mile. More
Everyone is always professional, and they do an excellent jo I feel that I can always depend on the staff at Berglund to do an excellent job with my Cadillac. Each staff member is very friendly and very helpful I feel that I can always depend on the staff at Berglund to do an excellent job with my Cadillac. Each staff member is very friendly and very helpful plus they answer any questions you put forth to them. More
Key fob replacement Replacing key fob which should be a 15 minute re-programing took 2hrs and wasn't done correctly. Had to be redone before i could leave after the car w Replacing key fob which should be a 15 minute re-programing took 2hrs and wasn't done correctly. Had to be redone before i could leave after the car was returned to me Only took 10 minutes to redo? More
Good people and work completed timely. I was in the service center for a recall correction. I was treated great even though they were not making any money off of my visit. I was in the service center for a recall correction. I was treated great even though they were not making any money off of my visit. More
Great service! Friendly, quick and reasonably priced. Nice customer lounge and good coffee.I will come back for my next service. This was my first visit but not the Friendly, quick and reasonably priced. Nice customer lounge and good coffee.I will come back for my next service. This was my first visit but not the last. More
Speed of oil change I brought my vehicle in for oil change and tire rotation and everything went great as usual. I always bring it in for service when it's due. I brought my vehicle in for oil change and tire rotation and everything went great as usual. I always bring it in for service when it's due. More
Very well done Everything was done right and quick..I was able to make appt. Drop vehicle off eariler and pick up after work...easy in and easy out...no waiting Everything was done right and quick..I was able to make appt. Drop vehicle off eariler and pick up after work...easy in and easy out...no waiting More