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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

November 28, 2019

Good experience Friendly and knowledgeable salesperson (Clifton Paige)and manager (Jeremy McCloy). Good deal on my Impala. Car was spotless and had a full tank when More

by gdanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Jeremy McCloy
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Berglund Chevrolet Buick Team

November 27, 2019

My purchase of a used 2018 Chevrolet Suburban I have worked with Dennis before. I have always been well satisfied with him. I do have a concern with management. The few things I asked for in the d More

by BOHONCREW
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Elliott
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Berglund Chevrolet Buick Team

November 25, 2019

2014 Acadia Purchase Overall good experience as very friendly and pleasant experience purchasing 2014 Acadia for Berglund. Would recommend friends to visit this location More

by howard.c.cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts, Jeremy McCloy
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Howard, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Berglund Chevrolet Buick! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Berglund Chevrolet Buick Team

November 25, 2019

I bought a new car Great service when buying a new car. John Whitman worked with us and helped us get a new Buick Enclave. He went the extra mile. More

by rwhitehill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Whitman, Jeremy McCloy
Dec 01, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

November 25, 2019

Everyone is always professional, and they do an excellent jo I feel that I can always depend on the staff at Berglund to do an excellent job with my Cadillac. Each staff member is very friendly and very helpful More

by audreyam100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Don Fitzgerald and Marvin
Dec 01, 2019 -

Berglund Chevrolet Buick responded

We appreciate the kind words, Audrey. We look forward to seeing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

November 24, 2019

Key fob replacement Replacing key fob which should be a 15 minute re-programing took 2hrs and wasn't done correctly. Had to be redone before i could leave after the car w More

by LARRYTIMMINS41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason service advisor
Dec 01, 2019 -

Berglund Chevrolet Buick responded

That is not the kind of experience we seek to provide, Larry. Please contact us when you can so we can address this together. Sincerely, The Berglund Chevrolet Buick Team

November 20, 2019

Good people and work completed timely. I was in the service center for a recall correction. I was treated great even though they were not making any money off of my visit. More

by TOM_CURLING
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Tom, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Berglund Chevrolet Buick's Service Department. Sincerely, The Berglund Chevrolet Buick Team

November 20, 2019

Great service! Friendly, quick and reasonably priced. Nice customer lounge and good coffee.I will come back for my next service. This was my first visit but not the More

by jus2kwik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie in service
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Berglund Chevrolet Buick Team

November 19, 2019

Speed of oil change I brought my vehicle in for oil change and tire rotation and everything went great as usual. I always bring it in for service when it's due. More

by LLOYDFISHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Berglund Chevrolet Buick Team

November 18, 2019

Very well done Everything was done right and quick..I was able to make appt. Drop vehicle off eariler and pick up after work...easy in and easy out...no waiting More

by indywood1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 01, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

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