Berglund Chevrolet Buick
Roanoke, VA
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509 Reviews of Berglund Chevrolet Buick
My car messed up at least four to five times within 5 months of the same problem even started smoking and almost blew up. Then was left on the side of the road for 2 hours until someone came to pick me u months of the same problem even started smoking and almost blew up. Then was left on the side of the road for 2 hours until someone came to pick me up from Berglund with my one year old son in the car with me in my pajamas. In the rain and they still try to make me pay for some of the parts even though it wasn't my fault my car had got messed up in the first place. More
3 appointments and still no answers. Had appointment last Saturday took my car in at 8:30 said they wouldn’t be able to finish that day to set another appointment Thursday at 7:30 they keep the car all day s Saturday took my car in at 8:30 said they wouldn’t be able to finish that day to set another appointment Thursday at 7:30 they keep the car all day still didn’t look at it. Was told to bring it back Friday first thing and it would be first in line....call around 5:30 cause I had not heard anything thing back. And they still hadn’t even looked at the car. Not sure what’s the purpose of setting appointments if you can’t follow thru. Friendly staff but extremely disappointed with the service. More
I was recently at your lot looking for my daughter a car. David Pitts was a tremendous help. He was very patient with us and didn't pressure us in anyway. We was only looking that day but will likely come ba David Pitts was a tremendous help. He was very patient with us and didn't pressure us in anyway. We was only looking that day but will likely come back to see David Pitts when ready to buy. Y'all need to be proud of the professionalism David Pitts shows to customers or potential customers. Hats off to David Pitts for putting up with my teenage daughter!!!! More
Outstanding Staff was super friendly and professional. Damon put me in the best truck for my needs and budget. Would defiantly recommend them to friends and famil Staff was super friendly and professional. Damon put me in the best truck for my needs and budget. Would defiantly recommend them to friends and family. More
Fast friendly service. It was a pleasure dealing with Charlie, he is always very professional and works hard to take care of my needs. Making my appointment was easy and on It was a pleasure dealing with Charlie, he is always very professional and works hard to take care of my needs. Making my appointment was easy and on my schedule. More
I dont like the service the one who attend us. Perhaps he recommends us to change the brake fluid i wonder that my truck is a year old. Im confused and i check the owners manual it says that brake fluid shou recommends us to change the brake fluid i wonder that my truck is a year old. Im confused and i check the owners manual it says that brake fluid should change in every 5years. Thats pisses me off! It cost me 139$ just to change the brake fluids. Im very disappointed! More
David Turner was great!!! Got me into the truck I had my heart set on!!! I will definitely be using them again. Andrew in the finance department was great to work with! heart set on!!! I will definitely be using them again. Andrew in the finance department was great to work with! More
To high on prices,had front and rear brakes replaced and line flushed almost 500 dollars,never again.I understand they're paying employees and buying parts but my husband could have did it for around 100. line flushed almost 500 dollars,never again.I understand they're paying employees and buying parts but my husband could have did it for around 100. More
David,Al,and Andrew were all great to work with Berglund.They made our truck buying experience one of the better buy experience we have had. I would recommend them to my family and friends. Berglund.They made our truck buying experience one of the better buy experience we have had. I would recommend them to my family and friends. More
Carol at your Mazda Jeep Ram store on Franklin Rd sold me a truck today and i could not have been more pleased with her professionalism and her expertise on all things Trucks... quite frankly, her knowledge a truck today and i could not have been more pleased with her professionalism and her expertise on all things Trucks... quite frankly, her knowledge and insight on trucks, payloads, towing capacity, etc far outdid any salesMAN i have dealt with. She truly is a valuable asset to your “berglund family” 👊🏼 More