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Berglund Chrysler Jeep Dodge Ram

Roanoke, VA

4.1
398 Reviews

2525 Franklin Rd SW

Roanoke, VA

24014

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398 Reviews of Berglund Chrysler Jeep Dodge Ram

June 09, 2025

JEREMY ROWLETT WAS A VERY HELPFUL YOUNG MAN. HE WAS VERY KNOWLEDGEABLE AND ANSWERED ALL QUESTIONS. WE NEVER FELT PRESSURED INTO ANYTHING. IF YOURE LOOKING TO PURCHASE I HIGHLY RECOMMEND GOING T More

by jamie.rowlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rowlett
March 21, 2025

Robbie Hibbs was absolutely amazing to work with! Great response time, and assisted us with any questions we had! More

by JRP_EAGLE@HOTMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Hibbs
January 03, 2025

Very poor communication regarding charges . Tried to charge $2000 to change EGR valve . I told them to stop after they had already removed intake without my consent . They charged nearly $700 i More

by Frogandcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
December 21, 2024

Bought a pre-owned 2020 Gladiator Rubicon. Fair price, no pressure. Thanks to Robbie Hibbs for helping us through the process. More

by rob.erdman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robbie Hibbs
June 12, 2024

Our sales associate Logan was incredibly helpful! Our requests were hard to come by but he handled it with professionalism and we left happy and we also left with a vehicle. I definitely recommend th More

by aleahlineberry61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Blair
March 12, 2024

Attempting to charge diagnostic fees of $180 per issue for a vehicle under warranty. Attempting to charge for an oil filter($135); for an issue covered under warranty; despite the fact the FCA warranty More

by devan.m.ritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach (service), David(truck shop)
March 01, 2024

The Guys here are great and service is fast! I would recommend them for service anytime. More

by Adammann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and crew
November 29, 2022

Very attentive and informative throughout, was a quick and easy process during entire buying process. More

by lacroixcaroline24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor
October 03, 2022

Kenny smith was our salesman. .he was excellent..he worked was us to make sure we got the best deal..!! The dealership is great..!! More

by 2garretts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny smith
August 16, 2022

Drove from Charlotte NC ready to buy this car. Financing and down payment was already to go. Well they 10k more than advertised. This is very disappointing and they are asking ZO6 convertible mon More

by Rivercraze66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt Frazier, Jason Fitzwater, Jeremy Sturgill
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