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Berglund Chrysler Jeep Dodge Ram

Roanoke, VA

3.8
401 Reviews

2525 Franklin Rd SW

Roanoke, VA

24014

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401 Reviews of Berglund Chrysler Jeep Dodge Ram

January 24, 2019

Excellent Customer service is fantastic. It is always great experience when I go to burgland for my service! Everyone is so friendly and welcoming! I highly rec More

by tinyt.ts001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will ( in service)
January 24, 2019

Highly recommend Bergland on Franklin Rd Patrick welcomed me, I questioned, he answered truthfully, I test-drove my choice car. I bought a Fiat 500 Abarth. (Fiat isn't listed below.) More

by Saint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor
January 24, 2019

Berglund makes you feel at home Patrick Taylor made us feel right at home the instant we stepped on the lot. He listened and asked questions about the reasons for our visit. He allo More

by ImaginationTraveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor and Kenny in finance
January 24, 2019

Cannot get right diagnosis First problems with tire sensors. Took 4 visits and over 8 hrs of wait time. Then I have squeal like a belt or tensioner wheels. Told it’s belt. 3 More

by STENITA2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Martin
January 24, 2019

Jeep Compass Every one was very friendly. Ben the salesman was very helpful. answering all questions. They were able to get me the best loan for my vehicle. More

by KKing58301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben was our salesman, Stephen Plunkett
January 23, 2019

Professional Service was very good with friendly representatives. However 2 hours seems a bit long for an oil change and tire rotation. I did call and make an ap More

by Djohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Porter
January 23, 2019

Good service dept. Fast and friendly staff. Answered any questions that I had. Would recommend to friends and family. Would return for more service work if ever necessa More

by dodgeit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Porter and Will.
January 22, 2019

Modine recall Dodge Ram 1500 recall. This service center is awesome. From the time of arrival to job completed service very professional. I was met with friendly an More

by cashdean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plunkett
January 22, 2019

vehicle repair We are pleased with the vehicle we recently purchased, except that it had a oil leak that apparently happened at the factory. We received very good s More

by j5deni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
January 22, 2019

Factory recall service The parts came in for recall and we and an appointment . They were able to service my vehicle in a timely manner and get me on my way More

by bent964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer unknown name
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