Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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401 Reviews of Berglund Chrysler Jeep Dodge Ram
Excellent Customer service is fantastic. It is always great experience when I go to burgland for my service! Everyone is so friendly and welcoming! I highly rec Customer service is fantastic. It is always great experience when I go to burgland for my service! Everyone is so friendly and welcoming! I highly recommend More
Highly recommend Bergland on Franklin Rd Patrick welcomed me, I questioned, he answered truthfully, I test-drove my choice car. I bought a Fiat 500 Abarth. (Fiat isn't listed below.) Patrick welcomed me, I questioned, he answered truthfully, I test-drove my choice car. I bought a Fiat 500 Abarth. (Fiat isn't listed below.) More
Berglund makes you feel at home Patrick Taylor made us feel right at home the instant we stepped on the lot. He listened and asked questions about the reasons for our visit. He allo Patrick Taylor made us feel right at home the instant we stepped on the lot. He listened and asked questions about the reasons for our visit. He allowed us to drive several different vehicles to see which one suited our needs/wants the best. No pressure. Followed up with us in a professional manner. Worked diligently to get us the best price for the vehicle and our trade in. More
Cannot get right diagnosis First problems with tire sensors. Took 4 visits and over 8 hrs of wait time. Then I have squeal like a belt or tensioner wheels. Told it’s belt. 3 First problems with tire sensors. Took 4 visits and over 8 hrs of wait time. Then I have squeal like a belt or tensioner wheels. Told it’s belt. 35 miles later squealing re appears so obviously not belt that cost me 264$. Had total of 7 tire sensors put in before got fixed. At least I haven’t seen tire light for 1 day, we will see. Zach very friendly and can only advise what he is told but the mechanics are one miserable bunch of people. Barely talked when I said something. The sales side and Zachs side I have no problem with. It’s just the backwards and forwards all the time. Who has time for it. No one and I’m retired. More
Jeep Compass Every one was very friendly. Ben the salesman was very helpful. answering all questions. They were able to get me the best loan for my vehicle. Every one was very friendly. Ben the salesman was very helpful. answering all questions. They were able to get me the best loan for my vehicle. More
Professional Service was very good with friendly representatives. However 2 hours seems a bit long for an oil change and tire rotation. I did call and make an ap Service was very good with friendly representatives. However 2 hours seems a bit long for an oil change and tire rotation. I did call and make an appointment. More
Good service dept. Fast and friendly staff. Answered any questions that I had. Would recommend to friends and family. Would return for more service work if ever necessa Fast and friendly staff. Answered any questions that I had. Would recommend to friends and family. Would return for more service work if ever necessary. More
Modine recall Dodge Ram 1500 recall. This service center is awesome. From the time of arrival to job completed service very professional. I was met with friendly an Dodge Ram 1500 recall. This service center is awesome. From the time of arrival to job completed service very professional. I was met with friendly and very professional you. Man. More
vehicle repair We are pleased with the vehicle we recently purchased, except that it had a oil leak that apparently happened at the factory. We received very good s We are pleased with the vehicle we recently purchased, except that it had a oil leak that apparently happened at the factory. We received very good service especially from Bobby, the gentlemen who checked us in. He immediately acknowledged the horrible smell coming from the vehicle and assured us that it would be fixed. Our truck is running good now. We also helped our daughter make a recent purchase from you and she has been pleased so far. The only complaint I have is that sometimes the wait (with an appointment) for things such as an oil change or recall is extremely lengthy. More
Factory recall service The parts came in for recall and we and an appointment . They were able to service my vehicle in a timely manner and get me on my way The parts came in for recall and we and an appointment . They were able to service my vehicle in a timely manner and get me on my way More

