Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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400 Reviews of Berglund Chrysler Jeep Dodge Ram
Service Work Bobby in the service department helped get my recall work and oil change completed fast and efficiently. Since this was my first oil change on my new Bobby in the service department helped get my recall work and oil change completed fast and efficiently. Since this was my first oil change on my new truck, I wanted to make sure the proper oil and filter were used, so I watched the technician and all was done to my satisfaction. More
Had a great experience dealing with Bergulund Donnie Shelton was a great person and salesman. We bought a new van and he helped us in anyway he could. Would buy again from him. Donnie Shelton was a great person and salesman. We bought a new van and he helped us in anyway he could. Would buy again from him. More
Quick and easy I use my truck for work they broke down on me they had me up and running by the following week they were very helpful I use my truck for work they broke down on me they had me up and running by the following week they were very helpful More
Overpriced and low quality I gave the rating due to the poor quality of product initially sold and the lack of concern for price after I expressed the special price over the pho I gave the rating due to the poor quality of product initially sold and the lack of concern for price after I expressed the special price over the phone for an oil change! Seems I could bought several but that’s ok! I’m not coming back in for service again here even if it’s warranty related! I’m also not gonna use your Chevrolet or ford store again even though they I actually like! Due to the raw deal on these warranty issues Berglund you’ve lost my business! More
Finally fixed Zach is a very good guy, very conscious of customer needs and helped me stay calm. 😆 We finally after 3 rd visit may have fixed it. I admit Zach is a very good guy, very conscious of customer needs and helped me stay calm. 😆 We finally after 3 rd visit may have fixed it. I admit it’s not the easiest of fixes but it’s hopefully done. Thanks Zach More
Return for work not done completely on previous visit Bobbi in service ordered part needed to comlete work on missing part in brake system. Mechanic noted on manifest part broken but did not replace it. Bobbi in service ordered part needed to comlete work on missing part in brake system. Mechanic noted on manifest part broken but did not replace it. More
Why I hesitate to take my car to the dealer Berglund kept my PT Cruiser for 8 days just to replace the starter on one of the most ubiquitous cars on American roads and at the last minute said it Berglund kept my PT Cruiser for 8 days just to replace the starter on one of the most ubiquitous cars on American roads and at the last minute said it also needed an ignition switch. Sounds like incompetence to me. How about you? More
Oil change My wait has never been long with or without an appointment. They're friendly and make sure things are right before I leave. Excellent service. My wait has never been long with or without an appointment. They're friendly and make sure things are right before I leave. Excellent service. More
Very good People and service were excellent. My only complaint is I find it distasteful to be charged approximately 10 percent for materials. I got an oil ch People and service were excellent. My only complaint is I find it distasteful to be charged approximately 10 percent for materials. I got an oil change, state inspection, had two bulbs replaced and was charged over $10.00 for materials. I don’t mind paying parts and labor but the materials fee is excessive and a rip off! More
Great salesman! Buddy Davis is a great salesman! He did everything he could to please his customer! I will be back again to buy from him! Thanks buddy 👍 Buddy Davis is a great salesman! He did everything he could to please his customer! I will be back again to buy from him! Thanks buddy 👍 More

